BB&T Financial Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BB&T Financial Bank account or service department,

Checking account Account opening, closing, or management Ohio

I was trying to close my BB & T checking account but was unable to do so because there was no way to contact customer service. All phone numbers led to an automated system where I can not talk to someone to close my account.

BB&T Financial customer in Ohio
Nov 02, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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How BB&T Financial handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialAccount opening, closing, or management0.2%86.1%8.5%1.1%2.2%1.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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