Review and analysis of over 428 complaints against Capital One
Capital One consumers have reported over 428 official complaints related to Delinquent account. Out of the 428 consumer complaints against Capital One, 18% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Capital One Credit card delinquent account January 3, 2017 - I would like to dispute a Capital one Bank USA located on my credit report. This Account has a Balance owed of - and was opened on -/-/2011. This account is listed in error and should not be on my report. Can you set up a dispute and send the findings to my mailing address - - -, - NY -. Can you also request from the company any and all documents which substantiates ownership?... |
Capital One Credit card delinquent account December 27, 2016 - Capital One failed to deliver my bill to the correct address, resulting in a missed payment. As soon as I discovered the issue, I immediately paid my balance in full and contacted Capital One by telephone. Capital One acknowledged that the error was on their end and agreed to promptly reverse all resulting late fees and interest charges. Nevertheless, Capital One subsequently reported negative information about the late payment to the credit reporting agencies. I initially disputed this information with - and no action was taken for well over a year. When I followed up again, Capital One ... |
Capital One Credit card delinquent account December 19, 2016 - I have been making on time payments to a Capital One - but between the months of - 2016 and - 2016 it says I have made zero payments. This incorrect reporting to the credit bureau is hurting me. It says I have made $0.00 payments to Capital One yet I have my bank statements AND payment history from Capital One website showing differently. I want Cap 1 to report correctly to show I made payments to them during those 4 months. I have been fighting this but they will not budge, even with proof they will not do anything.... |
Capital One Credit card delinquent account December 7, 2016 - Capital One continues to report to all 3 credit bureaus inaccurate info. pertaining to my credit history. Accordingly, on -/-/2013, the card company reports I was late for 30 days which is inaccurate. The account has been paid on time and has a - balance.... |
Capital One Credit card delinquent account December 7, 2016 - this credit card was my credit card but someone also used this card with out my permition I called capital one they have told me that they are going to mail me staments which they have n't any please have then remove judgement and credit bureau since this a fraud in this account... |
Capital One Credit card delinquent account November 30, 2016 - I have contacted Capital One credit card three times on this matter. This is a dispute with Capital One. I attempted to make my payment on my account. I have never been late. The mobile app somehow did not take the dollar amount I entered, and a partial payment was made. The error happened repeatedly, but eventually showed the full payment and I thought it sent. I had no intention of making a partial payment. The payment was made from my Capital One 360 account, and the remaining funds were in there. I do n't use my 360 account for anything but making this payment, and I transferred money th... |
Capital One Credit card delinquent account November 27, 2016 - I submitted a previous request for information on my account. - has failed to return my calls and did not address my concerns. She provided statements for only 1 of the accounts in collection but did not provide on the second account being collected on by : -. I would have provided her this info but she never called me back. I need to see fees that were applied as well as how my deposit was applied to any past due balance.... |
Capital One Credit card delinquent account November 14, 2016 - Capital One did not take any steps to notify me that my account was past due. They did not take any steps to notify me before reporting late payments to credit bureau. According to rep you have to 'request ' to know these things. This is highly unethical, especially since they charge late fees. It is in their interest not to notify the customer. According to Rep, consumers do n't want to know this information.... |
Capital One Credit card delinquent account November 11, 2016 - I paid my CC bill like always. My statements were begin sent to my junk my. My payment was always $25.00 so thats what I was paying. I received a credit alert from my credit monitoring service stating I was 30 days late on a payment. I was shocked. I quickly logged on and paid what I needed to pay to get to current status. I never received any notification about my account until the alert. Why would I get notification when I paid the bill? I 've tried contacting them multiple times and they state there is nothing they can do. Which I know is not true. I have been a member since 2008 and have... |
Capital One Credit card delinquent account November 9, 2016 - My identity has been compromised - times this year, leaving my in a state of panic and causing me a tremendous amount of stress. I have - credit card that were ran up and payments that were applied causing overdraft in my checking account because the money was n't in their. I am trying to resolve this issue with credit card companies. Company - Capital One, phone number - - -. This has also caused my credit rating to deplete more than - points. I would like new accounts/credit cards and my credit back in good standings.... |
Capital One Credit card delinquent account August 24, 2016 - Capital One improperly reported my payment as 31-60 days late. I made my payment on the 30th day and I paid one month ahead, in addition. The improper report decimated my credit score causing irreversible damages. I requested removal and Capital One instructed me to file a complaint here. The agent refused to examine the calendar, date of actual payment and the latitude for payments that 's fall on weekends. This report reflects a predatory and dangerous lending practice that has virtually ruined my life and plans for the next 7 years. The lender and I disagree over one day.... |
Capital One Credit card delinquent account August 15, 2016 - I have mailed dispute notice to Capital One requesting verification of this account reporting on my credit report and they have yet to respond with a proper answer nor did they send proper verification and never stopped collecting according to 15 U.S.C. 1681s 2 7a.... |
Capital One Credit card delinquent account August 5, 2016 - Capitol One put a 30 day mark on my credit in - 2016 but my bank Capitol One rejected my deposit and I was given different reasons as to why they did that. I need all of the credit marks removed, I have asked Capitol One bank to send a letter detailing this information but they claim they ca n't send a letter just the terms and conditions. I need a letter that states they received the amount of $340.00 but they sent it back, a supervisor advised me that they ca n't do that. It is not my fault that Capitol One Bank rejected my deposit because it was money orders, but their website does not... |
Capital One Credit card delinquent account August 4, 2016 - In - - I contacted Capital One and it vised them I was unable to pay do to the fact that the Veterans Administration was unable to pay me for -/-/- because they Could not get my money Direct Deposit into the Bank in the - -! I contact them several times and told them I would pay no problem and was told by a supervisor no problem they would work with me! Later that month it showed up has past due late payment on my credit report, I called back to Capital one was told they would correct it on - - - and report it to the Credit bureaus. Later I called back she told me to ... |
Capital One Credit card delinquent account August 3, 2016 - WAS TOLD BY CAPITAL ONE THAT IN 2002 THERE WAS A CHARGE OFF IN THE AMOUNT OF $2100.00 IN MY NAME OWE TO THEM. HOWEVER I WAS NEVER NOTIFIED OF ANY SUCH CHARGE OFFS OR EVEN SEEN THIS ON MY CREDIT REPORTS. I ALSO WAS NOT MADE AWARE OF THIS WHEN I HAVE SINCE OPEN - ACCOUNTS WITH CAPITAL ONE IN MY NAME SOCIAL SECURITY NUMBER AND DOB.... |
Capital One Credit card delinquent account July 28, 2016 - -/-/- Business was very slow at the company I worked for. Bills started to pile up and I worked out a agreement to pay $800.00 within a specified timeline by Capital One. I paid the $800.00. Not once did Capital One say to me that it would be reported to the Credit Bureau ( s ) as bad credit. They are still reporting it every month even though we agreed on a amount back -/-/-. Most of it was late charges. I find this misleading. I have great credit, I have a car loan and the payment is made every month on time. Had I known this " settlement '' would damage my credit, I would have... |
Capital One Credit card delinquent account July 17, 2016 - I would Like to File a complaint on Capital one bank inference to reporting negative info to the major credit reporting agencies. I have sent them proof of payments and they still claim that my payments were late. Capital One is in violation on the FCRA.... |
Capital One Credit card delinquent account July 13, 2016 - As of -/-/15, Capital One Bank issued a - ( Cancellation of Debt ) to me for an old credit card account that they had charged off. I claimed this income on my 2015 - and paid taxes on the amount. However, Capital One continues to report a balance owed on that account as well as actively reporting the account. I have requested of them to update this information and not only have they claimed the amount is correct, they have now entered a dispute status on my credit report for something that is THEIR error. I have attached a copy of my credit report showing the balance still reportin... |
Capital One Credit card delinquent account July 7, 2016 - The retail company switched the finance company which handled their company credit card. Through the process they discontinued my auto pay and did not notify me of the change although they had my contact information. They finally called me when my account was 32 days late to inform me my account was 30 days delinquent. I have since brought my account current and setup auto pay once again, but they refuse to remove the - missed payment in my credit history, which was due their internal process errors and lack of proper notification... |
Capital One Credit card delinquent account July 5, 2016 - We were told we were - days late on a payment to this card ( Capital One ). We thought we payed it off in - 2016 with a payment of over $3000.00. We have never been late before. Evidently there were re-occuring charges that we did not know about. - - about $25.00 per month. We have cancelled that. We talked to a Capital One agent in - about this bill we were getting. He told us that everything would be OK, he would take care of it. Obviously he did n't and now we owed this late amount. My wife in disgust paid the $190.00 on - -, 2016 just to clear our name. But they ... |
Capital One Credit card delinquent account July 5, 2016 - My credit card information has not been updated for a - Capital one account... |
Capital One Credit card delinquent account June 24, 2016 - Capital One credit card phone representative agreed to remove - 2013, 30 day late they reported as an error because of my - - - -. Immediately Auto Pay was fixed and payment has never been missed in excess of 29 days or more.... |
Capital One Credit card delinquent account June 7, 2016 - In addition to weekend calls, capital one contacted me at - on - - after I contacted them in writing and told them to cease calls.... |
Capital One Credit card delinquent account June 5, 2016 - In 2013, I had a - Credit card with Capital One Bank on which I defaulted. Their collection efforts were unethical as they harassed and intimidated me to settle the account in full. I felt harmed by the stress and intimidation they caused me.... |
Capital One Credit card delinquent account May 31, 2016 - capital one is hitting me with a 30 day late on my credit report. between -/-/--/-/- i had setup automatic payments via their website. the payments were supposed to come out of my account on the - of every month. for some reason capital one never withdrew the money from my account. Capital one didnt contact me via phone until i was 36 days late. i immediately paid the balance owed. now i have a 30 day late on my credit report if capital one system would hav eworked correctly or they had contacted me prior to the 30 days, this would not be an issue i dont think my credit sho... |
Capital One Credit card delinquent account May 17, 2016 - On or about - 2015, I was going through a divorce and had to change my bank account on my automatic payment service on my Capital One credit card. I changed the bank account number and am positive that once I changed the account number that I re enrolled in the automatic payment to deduct the minimum payment due for each month. Two months later, I receive a call from Capital One saying that I have been 60 days late on my payment. I was shocked as I know that I set up automatic payments with Capital One, as I do with all of my credit cards. The representative said that my automatic payment w... |
Capital One Credit card delinquent account April 30, 2016 - I became delinquent on my account while I was in - for - treatment. Because of my condition I had a very hard time keeping my bills straight. During my 5 months of - my father and grandfather died. I was under so much stress and fighting for my life. Once I discovered my account was delinquent I contacted Capital One and paid my account IN FULL. I spoke with them about what had happened. They agreed to not report my late payments. They closed my account and opened a new one. However, they have NEVER stopped reporting the negative account even after the assured me they would stop. In f... |
Capital One Credit card delinquent account April 29, 2016 - Firstly, I would like to point out that I am being penalized unfairly by a financial institution whose actions described herein appear to be at best arbitrary and at worst discriminatory. I have a perfect record of one time payments with the exception of a department store card issued by capital one. I own my home and have excellent credit. I missed a 30-day deadline for one of my credit cards during -/-/-/-/-/-. All other bills were paid timely. I was out of the country and I made sure to pay my bills before I left however, this particular payment was an oversight. I had no idea tha... |
Capital One Credit card delinquent account April 27, 2016 - Re : - - - Card ending -. This has been my - request to have this issue resolved without success, as this adverse reporting continues to cause me adverse results. This account was ALWAYS and ALREADY PAID in full prior to bankruptcy filing in -/-/- when it was inadvertently included in my bankruptcy and in FACT OVERPAID per bankruptcy ledger, as none was required. Notwithstanding, this bankruptcy was - on -/-/-. PLEASE DELETE per attached. Notwithstanding the most recent dispute submitted via - and documentary evidence submitted, as you will see on the next pag... |
Capital One Credit card delinquent account April 21, 2016 - I have had capital one now for a couple yes and I really like them, but when you run into tough times they do not help you at all. I was in school and working at the time I acquired my capital one credit cards. I lost my job and had to start paying back my student loans, and so my credit card bill went past 120 days cause I just could n't get the money to pay anything. I finally payed both my cards off I full and they told me my account was restricted and they could unrestrict it for me but I had to wait a couple days, ok fine. I fell into harder times this time around and they went again anot... |
Capital One Credit card delinquent account April 17, 2016 - On - - of - I realized I missed my - payment which was due on - -. Prior to this I had NEVER missed a payment but dealing with - -, I forgot. I called Capital One IMMEDIATELY and got an offshore rep. She was kind enough to waive my late fee for - ( since the - payment was n't due til the -, there was no late payment for that month, at the time the bill was $65.00 ), she said with the credit for the late fee of $25.00, my payment due would be $40.00. I decided to pay an even $50.00. I asked the rep numerous times if this payment brought my account curren... |
Capital One Credit card delinquent account April 12, 2016 - I received a letter from Capital One that my account is $100.00 delinquent. My account was charged off and given to a collection agency. The account was ultimately paid in full last week with confirmation of all payments. I have attempted to contact Capital One after receiving this letter but transferred to a voicemail. I have placed about 10 calls during the day to this number and all have been transferred to the same individual. I am attaching a copy of the letter received along with my response. The account has been paid in full, I have all documents from the collection agency, and I have... |
Capital One Credit card delinquent account April 10, 2016 - Capital One/- is reporting to - that I had a 120 + late payment back in - 2009 which is false that account was always paid ontime. Recently after disputing the information with - Capital One- updated that the account had a positive revolving history to - and - but not to -. This is negatively affecting my credit. ... |
Capital One Credit card delinquent account April 8, 2016 - - made a purchase at - - - department store in -, mo. Received by - bill. I made a payment from on line banking of $100.00 to -. Unfortunately I had - accounts with this merchant ; a store card and a Mastercard. - account was closed. The $100.00 payment was posted to the closed account. In - when I received by bills ( - account had a credit of $100.00 ) and the other account was delinquent. I immediately called -. They indicated that the seen the issue and they would re-apply the payment to the correct account. I asked if I should make another payment.... |
Capital One Credit card delinquent account April 7, 2016 - On -/-/16 I spoke with a representative at Capital One resolutions department that offered me a settlement on a very old charge off account from many many years ago. - representative assured me that if I paid the $840.00 settlement offer, then the balance would be considered settled in full and would be updated with the - credit bureaus to a $0.00 balance. I made the settlement payment on -/-/16. This week my account was updated with the credit bureaus to a $280.00 balance. This is not correct. This needs to be updated to a $0.00 balance as promised. ... |
Capital One Credit card delinquent account April 6, 2016 - Today on - -, 2016 I received a phone call at my work number from a representative of Capitol One Card. They are calling me because I have not made any payments on my Credit Card since - 2016, and I informed them that I had turned the account over to a management company. They ask me if they were a credit counseling agency or a debt consolidation agency. My response is " they do both, and I do not wish to speak with you further because I contacted your office in - to try and help me lower my payment or rate and you refused to do anything at all '' and they state " I am sorry about ... |
Capital One Credit card delinquent account April 1, 2016 - I was - for a few months and unable to make payments on my credit cards with Capital One. I returned home an dchecked my email and had a notice threatening legal action by Capital One. ... |
Capital One Credit card delinquent account March 21, 2016 - I have a CapitalOne credit card in collections with CapitalOne and I received a - for the charged off amount. CapitalOne is requiring me to pay off the pass due, charged off and - amount of $7000.00 so the current balance same the same but the past due will be -. This tactic of showing a past due amount along with the current balance is used to impact my credit card utilization and lower my FICO score preventing me from receiving a new home loan. ... |
Capital One Credit card delinquent account March 14, 2016 - I signed up for a Capital One card in -/-/-. The interest on the card was unmanageable, and after making $ -/month payments that did nothing to reduce what I owed, I stopped making payments in -/-/- or -/-/-. I realized this would negatively impact my credit, but I had no means to pay down the high interest on the card. In -/-/-, while in college at -, Capital One sued to collect all the unpayable interest. When I received the notice of legal action, I also received a credit card offer in the mail the same day from Capital One. I had no money for legal representatio... |
Capital One Credit card delinquent account March 10, 2016 - My name is - - and I obtained capital one credit last year with a $250.00 deposit and used the card while I was working out of town all last year I set online accounts to make payments in which case did not always go through and i was forced get on phone with a capital one superviser and my bank to verify that had made a payment. i have since lost my job and made that clear to capital one i used a friends home phone number to set up the account as i was working out of town now that i am unemployed capital one is calling everyday to pressure me to make a payment when this phone number i... |
Capital One Credit card delinquent account March 8, 2016 - I have a past due balance due on my Kohl 's charge account. I made payment arrangements, and after I made these arrangements, they still have me on their automatic dialer system. They called me 2 different days, even after I told them to stop calling my cell because I already made arrangements, and that I was getting annoyed by these calls. ... |
Capital One Credit card delinquent account March 1, 2016 - I am trying to settle an old charged off account. I received a response from Capital One stating that if I removed the " cease and desist '' from my account that I could then be offered a settlement. I called Capital One today -/-/16 and asked that they remove the " Cease and desist '' from my account as instructed. I then read the letter to them and told them that I wanted to settle on my account and wanted to know what sort of settlement offer they had for me. They told me that because my account had been - that they could not do a settlement. This is not fair, this is not what I wa... |
Capital One Credit card delinquent account March 1, 2016 - I settled an old charged off account that had already been issued a - for, by paying via electronic check $2700.00 on -/-/16. I was told this account would be settled in full and would be updated with the credit bureau as a $0.00 balance. It was updated with the credit bureaus as a $1500.00 balance. This is not what I agreed to, it should reflect a $0.00 balance as promised. Please help. ... |
Capital One Credit card delinquent account February 26, 2016 - I have contacted Capitol One to get this 30 day marked removed via goodwill intervention. They claim they ca n't do that but I had another company removed a 30 day mark via courtesy, I was credit reported for $3.00 which I do not think its fair. I have been a customer for almost 10 years and I advised them on numerous occasions I was a victim of identity theft. I spoke with - - Firm who specializes in credit issues and they advised me that creditors can remove it via goodwill intervention, they state Capitol One should remove it and not sure why credit card companies tell consumers tha... |
Capital One Credit card delinquent account February 24, 2016 - My Monthly payment for my credit card ending - is showing as past due for the month of - 2016 and I now owe the company a payment of $58.00. My monthly payments are due on the - of each month. I made a payment of $50.00 on - - for the - 2016 statement and a payment on - - for the - 2016 statement. However, Capital One is claiming that because my - payment posted before the - of the month it was applied to my - statement deeming my intended payment for - as not paid and reflecting my account in a delinquent status. ... |
Capital One Credit card delinquent account February 19, 2016 - - - - - - - - - # -, -, - - - -/-/- Capital One - - -, -, - - - : CFPB CASE # - - Respond not a Fair Enough Capital One Account # - Dear Capital One, I am not happy your response which I received and I feel like your bank treated me very unprofessionally and I feel like always discrimination. I will attached your reference Capital one Credit Bureau resolutions letter on - and -/-/- Capital one asking Supporting documents for account number ending -. Your letter indicated ( Capital One CFPB Case response - )... |
Capital One Credit card delinquent account February 17, 2016 - after have capital one credit became a hassle charge a late fee before i got my first bill charged me extra to pay over the phone and they would not set up a atutomatic payment once a month and up my rate - percent so in frustration i stopped pay know they are trying to sue me ... |
Capital One Credit card delinquent account February 12, 2016 - Capital One is reporting my business credit card as being 30 days past due to the Credit Bureaus for a mistake made after I closed a personal credit card account held with them which was paid off. Evidence shows that I was enrolled in their Auto-pay system to avoid late payments. My Auto-pay profile was cancelled by Capital One for the wrong account which caused my account to go past 30 days and evidence shows my payments were being made on-time until the mistake was made but they are refusing to correct their mistake. There was no reason for me to personally cancel my Auto-pay profile. ... |
Capital One Credit card delinquent account February 11, 2016 - - - - - -, CA - - -/-/- Capital One - - -, -, VA - RE : CFPB CASE # - - Respond not a Fair Enough Capital One Account # - Dear Capital One, I am not happy your response which I received and I feel like your bank treated me very unprofessionally and I feel like always discrimination. Your Bank approved -/-/- removed - late payment all major credit agencies .I have a evidence response from - . ( I attached hard copy your reference ) Response ( - CFPB Case number : - ) We have reviewed your complaint along with the information ... |
Capital One Credit card delinquent account February 8, 2016 - I inadvertently applied a payment to my daughter 's Kohl 's account instead of my own. The minute I found out about it ( when I got my daughter 's bill showing a credit ), I contacted them. I asked if they could transfer the money and they said they would take care of it. Had they told me what a headache it was going to be I would have just double paid, but I believed them when they said it would be done. When I got my next bill reflecting the money had not transferred, I contacted them again. Again they promised it would be resolved and I would not be reported as being late on my credit repor... |
Capital One Credit card delinquent account February 5, 2016 - Due to job loss back in 2008 I could not pay all my debts. I had contacted the Capital one company and told them I could not pay and to close my account. My credit limit was only $500.00 and I had not maxed the balance out, but was paying on the balance. I discovered 2 years later that my balance had jumped from $370.00 to $ -!!! When I contacted Capital one, I was advised that because I had not been paying my balance timely enough, that the charges were continued late fees, penalties and interest! I understand late fees and some interest, but how in the world could anyone pay off a bal... |
Capital One Credit card delinquent account February 2, 2016 - An account in my name was opened with Capital One. The account became delinquent, and I was taken to court. Even though I did not open the account or give permission for this account to be opened I was held accountable. My wages were garnished, I 'm ok with this because it ended up being a family member that opened the account. My wages were garnished, and the account was satisfied, and the case was taken off of the docket. Several months later, the funds were given back to me. I did not ask for the funds they just showed up. I called Capital One to inquire about the funds and I as simply told... |
Capital One Credit card delinquent account January 29, 2016 - -/-/- - - - - - - - - # -, -, - Capital One - - -, - - -, - - - : Account # - CFPB CASE NUMBER - Respond not fair enough Dear Capital One, I have been a good customer with your company since -/-/-.I am enjoy doing business with your company and have been pleased over the years. Currently I have - open Capital One accounts And maintain good standing. ( Accounts Last - numbers - - ) I am writing to request a " goodwill '' adjustment be made to Account # - with the major credit reporting agencies. Alth... |
Capital One Credit card delinquent account January 27, 2016 - I have received calls from the same credit card company upwards of four times PER DAY. ... |
Capital One Credit card delinquent account January 19, 2016 - - - - - - - - - - -, -, - - - -/-/- Capital One Bank, - - -, - - -, - - - : Credit Card # - Dear Capital One, I am writing to you today regarding my credit card account # - which I had since -/-/-. The purpose of my correspondence is to see if you would be willing to make a " GOODWILL ADJUSTMENT '' on the reporting of this account to the - major credit agencies I requested several times by mail general correspondence date on -/-/-/-/- -/-/- and -/-/- ( letters attached ) and Consumer F... |
Capital One Credit card delinquent account January 15, 2016 - I phone capital one customer service to set up over the phone payment. I exchange information with rep including my bank routing number. We clarified my payment would come from my checking account. Capital one set the payment to come out of my savings. After three tries and negative - in my savings I called them to try and figure out what happened. After several service reps I finally got a supervisor who - way called my bank. Capital one left off - - in the beginning of the account. They did n't seem to think they were needed. My bank clarified that the - zeros deciphered if th... |
Capital One Credit card delinquent account January 4, 2016 - It appears there is some miscommunication between Capital One and myself. Without doing all the details last year, I had to install an automatic call recorder on my cell phone number -. I received a notification of a 30 day late pay from equifax. This appears to have occurred according to the credit reports ( all of them ) sometime in - of 2015. I called in not aware that my cell was recording the call ( had forgotten ) Although I made a payment timely, it was not credited for whatever reason. The service rep who is employed by Capital One and identified himself as a Capital One Employ... |
Capital One Credit card delinquent account January 4, 2016 - Capital One has told me that I do not have late payments on my account but my credit report is showing - late payments ( -, -, -, -, - ). I have disputed this information with Capital One several times and have been told that the late payments are correct but when I contact Capital One they assure me that there are no late payments on the account ; Capital One then assured me that the late payments were corrected and removed off my report and that the credit bureaus had to update their reporting. After disputing with all - credit bureaus, I get a unanamous answer saying Ca... |
Capital One Credit card delinquent account December 29, 2015 - I paid and settled a credit card account with capitalone for more than the amount the actually limit was for, however capitalone is reporting the item on all credit reporting agency as paid and settle for less than the amount. The credit card limit was only - dollars, however on my credit report indicates that - was written off. I have sent challenge letters and even notarized disputes to request for the negative tradeline be removed from all credit bureau agencies or update my credit report as paid and full. ... |
Capital One Credit card delinquent account December 27, 2015 - Made about $90.00 charges on Capital One credit card in - of -. I forgot that I had charged anything on the card, because this is my emergency card, and did n't pay until - of -, when I got the report that I had a 30 day past due account from my credit monitoring. I called, talked to the representative, offered to make $120.00 dollar payment to bring the account to $0.00 balance, she accepted. Evidently, she did not adjust off the less than $1.00 service fees that remained, nor did she tell me they were there, nor did she note anything on my account. She said it would take ... |