Capital One Credit Card Complaint

Delinquent account

Capital One Credit card department,

Delinquent account California

- - - - - - - - - -, -, - - - -/-/- Capital One Bank, - - -, - - -, - - - : Credit Card # - Dear Capital One, I am writing to you today regarding my credit card account # - which I had since -/-/-. The purpose of my correspondence is to see if you would be willing to make a " GOODWILL ADJUSTMENT '' on the reporting of this account to the - major credit agencies I requested several times by mail general correspondence date on -/-/-/-/- -/-/- and -/-/- ( letters attached ) and Consumer Financial Protection Bureau on -/-/- and -/-/- ( letters attached ) But all the times my request has been denied. I have a - active accounts good standing, Accounts numbers are - and -. During the time period this account was established I had was very happy with the service. I am writing to requests again and again please help me out to removed late payment on -/-/-. I really enjoy business with your company and hope to continue a satisfying in the future. Please make in to consideration my loyalty to your company and work with me to remove these negative marks from my credit reports. I look forward to hearing from soon Sincerely - - -

Capital One customer in California
Jan 19, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201612/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneDelinquent account0.7%71.0%9.6%12.4%2.1%3.3%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.9%64.9%14.0%16.5%0.9%2.1%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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