Capital One Credit Card Complaint

Delinquent account

Capital One Credit card department,

Delinquent account California

-/-/- - - - - - - - - # -, -, - Capital One - - -, - - -, - - - : Account # - CFPB CASE NUMBER - Respond not fair enough Dear Capital One, I have been a good customer with your company since -/-/-.I am enjoy doing business with your company and have been pleased over the years. Currently I have - open Capital One accounts And maintain good standing. ( Accounts Last - numbers - - ) I am writing to request a " goodwill '' adjustment be made to Account # - with the major credit reporting agencies. Although I made a late payment on - -, I have an excellent payments history otherwise My monthly payments are always on time. Please consider removing the negative payments reported by your company from my credit reports. The late payments I am requesting deleted and / or removed occurred on


These late payments do not reflect my overall good payment history with your company and I would like them removed. I experienced a temporary loss of income due to unemployment. Again, I really enjoy business with your company and hope to continue a satisfying in the future. Please make into consideration my loyalty to your company and work with me to remove these negative marks from my credit reports. I look forward to hearing from you soon. I am keep sending request until get fair resolution Sincerely - - -

Capital One customer in California
Jan 29, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201612/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneDelinquent account0.7%71.0%9.6%12.4%2.1%3.3%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.9%64.9%14.0%16.5%0.9%2.1%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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