Capital One Credit card department,
I have a CapitalOne credit card in collections with CapitalOne and I received a - for the charged off amount. CapitalOne is requiring me to pay off the pass due, charged off and - amount of $7000.00 so the current balance same the same but the past due will be -. This tactic of showing a past due amount along with the current balance is used to impact my credit card utilization and lower my FICO score preventing me from receiving a new home loan.
Capital One customer in California
Mar 21, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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