Capital One Credit Card Complaint

Capital One Credit card department,

Delinquent account Illinois

I submitted a previous request for information on my account. - has failed to return my calls and did not address my concerns. She provided statements for only 1 of the accounts in collection but did not provide on the second account being collected on by : -. I would have provided her this info but she never called me back. I need to see fees that were applied as well as how my deposit was applied to any past due balance.