Capital One Credit card department,
I settled an old charged off account that had already been issued a - for, by paying via electronic check $2700.00 on -/-/16. I was told this account would be settled in full and would be updated with the credit bureau as a $0.00 balance. It was updated with the credit bureaus as a $1500.00 balance. This is not what I agreed to, it should reflect a $0.00 balance as promised. Please help.
Capital One customer in Texas
Mar 01, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| richard.fairbank@capitalone.com | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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