Citizens Financial Group, Inc. International Money Transfer Complaints

Review and analysis of over 4 International Money Transfer complaints against Citizens Financial Group, Inc.

Citizens Financial Group, Inc. consumers have reported over 4 official complaints related to International money transfer. Out of the 4 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New International Money Transfer Consumer Complaints


Citizens Financial Group, Inc. Money transfers money was not available when promised

January 8, 2017 - -/-/- I had wired funds to my step brother in -.I had used wire services of Citizen bank.As of today -/-/-, 6 weeks later the funds has not been received.I had talked to various people at their wire department since - have been getting conflicting answers from them at the very least and some of them were just plain rude.The - people I talked to most are - - and - ' ( who did not want to give me her last name ) .I had requested them for an identifying number so that recipient bank can trace the money.But all - said was'- ( intermediary bank ) told my brother to...

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Citizens Financial Group, Inc. Money transfers money was not available when promised

November 5, 2016 - Dear Sir/Mam, I am writing to you in regards for an issue involving the wire transfer of $2000.00 to my Beneficiary 's account who holds an account with the - bank located at -, - branch. I hold an account with Citizens Bank located at - - -, - - - -, MA, USA. Since two months were over and as the money transferred from my account to the beneficiary 's account was never credited to his account under the specified period of time ( reason still unknown ), I had to recall the wire transfer with the help of Citizens Bank back to my account but neither the money ha...

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Citizens Financial Group, Inc. Money transfers other transaction issues

June 11, 2016 - I have recently initiated an International Wire transfer ( - ) in my bank by filling in the Foreign Wire Request Form. It was accepted by a bank rep. It was on - -. Date the transfer should have been available to recipient is - -. As of today, the transfer has n't still reached them. In my bank they say the transfer is complete now. They called to double check the last name of the recipient saying their correspondent bank have probably made a mistake there. Yesterday, I asked them to open an investigation request to check the current status of the transfer....

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Citizens Financial Group, Inc. Money transfers fraud or scam

June 10, 2016 - My mom owns timeshares - at a place called -. She had been paying a monthly maintenance fee and had been researching ways to get out of the contract or sell them. Then one day she receives a phone call from a company called - - - and they offer her $56000.00 to purchase the timeshare. All they asked she do was send $5600.00 in fee 's to the closing company - - - and they would send her the funds from the sale. They communicate through email and they fax her official looking paperwork and my mom wires the money to - thinking they will send her the $ -. This wh...

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