Review and analysis of over 10 Transit Card complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 10 official complaints related to Transit card. Out of the 10 consumer complaints against Empowerment Ventures, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues December 24, 2015 - Rushcard. I have - accounts with rush card. I used the mobile app to transfer money from one account to the next. The next day I checked the account the money had been transfered to ( - ), and my account was missing over -. The - acct shows - completed transactions. - for -, and another for -. Rushcard took money from one of my accounts because their system was behind and did not calculate my purchases on the other card ( - ) from the previous day. One account has nothing to do with the other. You can not take money from an unrelated account due to a system error on... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues December 1, 2015 - This company has taken double the money debit from the acct. Then u have to call and wait for rep to apply money back to ur card. There not posting Direct deposit s to the card. Took over five days to get my paycheck refunded to my payroll dept to read issue. Makes promises of quick and speedy service tht always turns into a few days wait or no nothing at all. In turn ur calling the company back to try and get the problem rectified. Wen u ask for a Supervisor they hang up on u or leave u on hold ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 20, 2015 - I am a customer of Rushcard. On -/-/15 my employer direct deposited $400.00, however, on -/-/15 there was a deposit reversal done by this company not my employer. I simply want my money back. It is mid - and I still cant get through to customer service and I have no idea how to get information on my funds. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam November 1, 2015 - They was suppose to send me a new card and it never came and they wo n't re activate my old. My car insurance will cancel tomorrow my rent late. ... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 27, 2015 - RushCard ( UniRush, LLC, -, - -, -, - - - -, - - - - -, and - ) was going through a tech update. During this process, the entirety of cardholders ' accounts were unavailable for a few hours, which is understandable. However, now, 2 weeks later, a lot of cardholders ' accounts are still unavailable and people are unable to access their account ( some reporting that RushCard is unable to even locate their account ), others reporting that they had funds in their account and now the funds are missing or gone and RushCard has no idea where they went to. I p... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 26, 2015 - I have funds missing from my account and I 'm unable to access my funds. I need gas and have to pay bills. My balance is showing - and I know for fact I have about $350.00 missing. Rushcard needs to cut me a check for this upsetting experience. They ca n't pull up any account information when you call customer service. It 's sad. I 'm depressed behind this. ... |
Empowerment Ventures, LLC Prepaid card adding money October 22, 2015 - I loaded - dollars to my prepaid rush card this afternoon. My card doesnt show the load. The reps are not helpful. They insist system is down. I need that money. If they are having so many issue 's then why allow money to continue to be loaded. I need my money. Then im closing the account. ... |
Empowerment Ventures, LLC Prepaid card adding money October 20, 2015 - rushcard did not load direct deposit its veen a week ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 14, 2015 - I have had rushcard since 2010 and I get my direct deposit everyother Tuesday by - rushcard has n't posted my direct deposit and also are not showing the money I had on my card previous to my direct deposit. I have been trying to log on to the website for me than 24 hours with no avail and also have been trying to speak with a representative for for than 24 hours to be placed on hold for more than 2 hours each time when I get through to someone. I have bills to pay and children to feed and am getting no reason on why my money is n't available to me I was never informed of a system update or... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 13, 2015 - I have been waiting for my direct deposit from Rush -. I 've been trying to contact them since - and all I get is 5 rings then a disconnection. The company has failed to inform me or a t other users as to what the issue is. There is a severe lack of communication from Rush Card. Not able to access my account online or through their mobile app. ... |