Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

Transit card Unauthorized transactions/trans. issues California

Rushcard. I have - accounts with rush card. I used the mobile app to transfer money from one account to the next. The next day I checked the account the money had been transfered to ( - ), and my account was missing over -. The - acct shows - completed transactions. - for -, and another for -. Rushcard took money from one of my accounts because their system was behind and did not calculate my purchases on the other card ( - ) from the previous day. One account has nothing to do with the other. You can not take money from an unrelated account due to a system error on your part. This comes AFTER the issue of not being able to buy food for my children and gas to get to work for 2 days, due to the inability to access my funds in -/-/-.