Transit card Unauthorized transactions/trans. issues
Empowerment Ventures, LLC Prepaid card department,
Transit card Unauthorized transactions/trans. issues California
Rushcard. I have - accounts with rush card. I used the mobile app to transfer money from one account to the next. The next day I checked the account the money had been transfered to ( - ), and my account was missing over -. The - acct shows - completed transactions. - for -, and another for -. Rushcard took money from one of my accounts because their system was behind and did not calculate my purchases on the other card ( - ) from the previous day. One account has nothing to do with the other. You can not take money from an unrelated account due to a system error on your part. This comes AFTER the issue of not being able to buy food for my children and gas to get to work for 2 days, due to the inability to access my funds in -/-/-.
Empowerment Ventures, LLC customer in California
Dec 24, 2015
* Source: CFPB Complaint Database
Empowerment Ventures, LLC response to complaint:
Closed with monetary relief
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