Review and analysis of over 10 General Purpose Card complaints against Capital One
Capital One consumers have reported over 10 official complaints related to General purpose card. Out of the 10 consumer complaints against Capital One, 10% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Capital One Prepaid card managing, opening, or closing account September 14, 2016 - I 'm supposed to receive - visa cards of $12.00 each as a mail-in rebate for my purchase at Kohl 's during thanks giving last year. However I received only - and i have been following up with Kohl 's customer support multiple times ( in -/-/-, -/-/-, -/-/- and -/-/- ). Every time I call them, I 'm told that the - card has been dispatched again and I will have to wait for another 20days to receive it, which I never received. They dont give me a choice to speak to someone senior in the department to resolve this issue. I have screen shots of all chat conversations ... |
Capital One Prepaid card managing, opening, or closing account March 30, 2016 - I enrolled in Capital Ones so called secured credit card and the system denied me and sent some link to view a letter as to " why ''. The link is broken and does not work, they also did a hard pull on my credit report and I received no benefit from it. ... |
Capital One Prepaid card fraud or scam July 1, 2015 - - purchased a prepaid credit card in - of 2009 for $300.00 with Orchard bank. The bank increased the credit line to $750.00 without my requesting the increase. I did not send additional funds to increase the limit. Within a short time the card or bank was sold to Capital One. I no longer need a prepaid credit line as my credit is ok. I called Capital One and wanted to close the account and have my $300.00 refunded to me. Capital One says that the card came from Orchard bank to them without any secured portion on it. Capital One gave me numbers at Orchard to call but the numbers rev... |
Capital One Prepaid card managing, opening, or closing account April 20, 2015 - My wife opened a prepaid card for me with Capitol One. She accidentally gave them her social instead of mine. We gave them the opening deposit, an automatic payment from our account. When we went to use the card a few months later we found it had been closed, because of the social being wrong. They would not and have not returned the deposit money despite hours on the phone with them. ... |