Capital One Prepaid Card Complaint

General purpose card Fraud or scam

Capital One Prepaid card department,

General purpose card Fraud or scam Arizona

- purchased a prepaid credit card in - of 2009 for $300.00 with Orchard bank. The bank increased the credit line to $750.00 without my requesting the increase. I did not send additional funds to increase the limit. Within a short time the card or bank was sold to Capital One. I no longer need a prepaid credit line as my credit is ok. I called Capital One and wanted to close the account and have my $300.00 refunded to me. Capital One says that the card came from Orchard bank to them without any secured portion on it. Capital One gave me numbers at Orchard to call but the numbers revert back to Capital One. I can give you my Capital One Credit Card number if it is needed but I am reluctant to do so due to security issues. I do not know what agency that I should contact to get my prepaid amount refunded. Sincerely, ABPPS It is easiest to reach me by text at the above number. Thanks

Capital One customer in Arizona
Jul 01, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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