Review and analysis of over 59 Federal Student Loan complaints against West Corporation
West Corporation consumers have reported over 59 official complaints related to Federal student loan. Out of the 59 consumer complaints against West Corporation, 17% were disputed by the consumer (i.e. the consumer was not happy with how West Corporation responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against West Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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West Corporation Debt collection false statements or representation attempted to collect wrong amount September 30, 2015 - West Asset Management sent me a repayment plan request, which I completed and returned to the listed address. I agreed to make monthly payments of $180.00. WAM claims they did n't receive the documentation. I know for certain the documents were mailed to them. In the meantime, they have called repeatedly threatening me, saying they will see that my credit is destroyed and I will never have anything. They call at all hours of the day and night and they 've called my employer. Additionally, they 've capitalized the grants I received in the total debt amount. I 've discovered a disbursement err... |