Fleet Financial, Inc. Vehicle Lease Complaints

Review and analysis of over 2 Vehicle Lease complaints against Fleet Financial, Inc.

Fleet Financial, Inc. consumers have reported over 2 official complaints related to Vehicle lease. Out of the 2 consumer complaints against Fleet Financial, Inc., 50% were disputed by the consumer (i.e. the consumer was not happy with how Fleet Financial, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Fleet Financial, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Vehicle Lease Consumer Complaints


Fleet Financial, Inc. Consumer Loan taking out the loan or lease

February 1, 2017 - I was referred to a broker who worked for Fleet Financial. My experience and complaint is against the company, not the individual. My husband and I have never leased a vehicle and after being presented with options by the broker, we thought this to be the best fit for our growing family. I leased a vehicle on -/-/2016 through Fleet Financial. They acquired the vehicle from a - dealership and the financing was through - ; however, Fleet Financial did not disclose any notice relating to what fees we would be charged for using one of their brokers and because there was no direct compensat...

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Fleet Financial, Inc. Consumer Loan taking out the loan or lease

January 31, 2017 - Dear Examiners, I will preface this complaint with the following statement. I am a compliance manager in the financial industry and have been in compliance related roles since -. This complaint is coming an informed consumer, not a baseless accusation. This complaint is against Fleet Financial , Inc - DBA - - of -, CO. I retained the services of a broker to skip the hassle of going into a dealership, never was I informed or disclosed any such document to indicate there was a fee for broker services, nor an exact amount. The broker worked for the company, the company negotiated the car...

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