Review and analysis of over 58 Vehicle Lease complaints against VW Credit, Inc
VW Credit, Inc consumers have reported over 58 official complaints related to Vehicle lease. Out of the 58 consumer complaints against VW Credit, Inc, 22% were disputed by the consumer (i.e. the consumer was not happy with how VW Credit, Inc responded to their complaint) and 100% were processed in a timely manner. 28% of consumer complaints against VW Credit, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 19% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
VW Credit, Inc Consumer Loan managing the loan or lease May 26, 2016 - I recently received a letter from Volkswagen stating that my - VW Passat has been recalled because of the - airbag danger. I contacted them to set up an appointment to fix the dangerous airbag and they do not have the necessary parts. Apparently it might take from 3 months to up to a year or more to fix my car. In the interim, I can not drive it due to the possibility of scrapnel entering my brain, or injuring my children if the airbag deploys. I have 11 months left on my lease and VW will not release me from it. So I am left paying for a car that I can not drive. I tried to trade it i... |
VW Credit, Inc Consumer Loan managing the loan or lease May 26, 2016 - The VW company does not provide a set date for payment. They change the date monthly on due date. I thought my payment was due on the - of each month. I paid it 29 days late I thought so it would not affect my credit. I was told later, oh it was -/-/-. this is not something people have time to do check monthly payment dates. they dinked my credit, even though they didnt have to. they do this in order to jack up the rate per month on your credit and to stop you from buying a car, making it difficult.... |
VW Credit, Inc Consumer Loan taking out the loan or lease April 6, 2016 - - - my husband - - - - received orders that he was to deploy to - by - -, -. Right after we where notified of the deployment I contacted VWCredit in reference to my lease and to find out steps I need to take since my lease was not to terminate until - -. I spoke to a lease representative and he explained to me the steps I needed to take. I faxed my husband 's orders to them and the next day I received a emailed with a form attached that needed to be filled out by a VW dealership and returned to them 15 days prior to turning the vehicle in. So 15 days prior t... |
VW Credit, Inc Consumer Loan managing the loan or lease April 4, 2016 - the leasing company sent the billing to wrong addresses twice. They Apologize over the phone and promise you everything will be fixed corrected and rectified meanwhile due to emails and certified mail. Audi Financial Services -. - - -, OR - ... |
VW Credit, Inc Consumer Loan shopping for a loan or lease March 21, 2016 - Volkwagen - - and Volkwagen Credit, made an improper " hard '' credit inquiry in 2014 resulting in subsequent adverse credit decisions including denial of credit or higher interest rates. I authorized - inquiry during an application of the lease of a vehicle. I contacted the reporting credit bureaus who referred me to Volkswagen Credit and its agent, Volkswagen - -. To date, only Volkswagen Credit responded and refuses to remove the inaccurate data. I do not dispute that I applied for the loan and authorized a credit inquiry. The dispute is about the number and timing of the oth... |
VW Credit, Inc Consumer Loan managing the loan or lease March 11, 2016 - I entered into a vehicle lease for a - Volkswagen Jetta at - - Volkswagen in -, - in - -. The lease was supposed to run until - -. However, I received - in - -. I was - for a total of 184 days. While at training, I attempted to terminate my lease under SCRA, but Volkswagen denied my application because they said SCRA would not apply if I was not - out of the U.S. I applied twice more after that and still continued to be denied. Eventually, in -, the dealership told my mother they would take the car back and she turned it in without issue. However, i... |
VW Credit, Inc Consumer Loan taking out the loan or lease March 6, 2016 - We have leased a - - in - - and it was more in the shop than with us. In two months we have had over - rental cars and have tried to resolve the issue with VW. Before leasing the - we have traded in a - - and were promised to receive - for it. The monthly lease for - was - with residual of -. We did not have a chance but to bring the - back in - and traded it in for a -. Monthly lease of - and residual unknown. However, we have not gotten any credits back or any downpayment made towards the firs lemon car - and have gotten additional fees add... |
VW Credit, Inc Consumer Loan shopping for a loan or lease shopping for a loan or lease December 8, 2015 - I was nearing the end of my first vehicle lease and went to - - - to discuss my lease end options. The car had some obvious cosmetic damages that I pointed out to the sales representative. After speaking with the sales representative, he assured me that leasing another vehicle was my best option in order to avoid having to pay for excess wear and tear on the previous vehicle, so that 's what I did. 4 months into my new lease I got a bill from VW credit for all of the damages on the old car, over $ -. I was sure that there as some mistake and went to the dealership. While there we r... |
VW Credit, Inc Consumer Loan managing the loan or lease managing the loan or lease October 28, 2015 - Leased a car Thru Volkswagen Credit -/-/- and leased a - car from Volkswagen Credit -, under the understanding that the disposition or return fee for the - lease will be waived as I was leasing a - car from them. The - lease was returned today and Volkswagen Credit is charging me a disposition fee ; unfortunately I can not buy or lease a car from VW because they DO N'T have the desire SUV ... |
VW Credit, Inc Consumer loan shopping for a loan or lease October 15, 2015 - I pay by phone on the 1st of each month $260.00 in - pay by phone I must have push - not - I did n't find out until the next month when I was told to pay $360.00. I contacted VW credit they informed me I paid $160.00 last month and now I am 32 days late for $100.00 and reported to credit union. They reported $260.00 late not $100.00. This is a mistake anyone could make. I knew about this 2 days to late to rectify. ... |
VW Credit, Inc Consumer loan managing the loan or lease July 9, 2015 - I had a lease through Volkswagen Credit. I was unfortunately in - different car accidents this year ( -/-/- ), and the - accident totaled my car. It was declared a total loss. My biggest concern is that I am being charged for things that I am not responsible for ; like excise taxes and payments that were covered by GAP insurance. The town I live in has told me that VW credit handles tax abatements in cases like mine or similar and VW has informed me that I should pay them ( VW ) for taxes and then get an abatement from my town hall in -, MA. I have learned that it is not my respo... |
VW Credit, Inc Consumer loan managing the loan or lease April 15, 2015 - We made a electronic bill pay through our bank that was incorrect and subsequently overpaid the amount due. When we advised VW Credit of the problem they REFUSED to return our money. Even after being assured by our bank that the funds had cleared, VW refused to return the overpayment. VW can not be trusted. Still have not been repaid for the over payment. ... |
VW Credit, Inc Consumer loan managing the loan or lease March 27, 2015 - I was charged by Volkswagen Credit - for wear and tear upon returning my lease vehicle. This bill came almost - months after I dropped off the car. To dispute the charge, I paid the bill with an - card. Supporting documentation was submitted to - and on my behalf, they waited for a evidence and a reply from VW to support their claims of the damages, but there was no reply. After almost - months, I was then issued a credit of - ( minus the return fee of $350.00 which I paid ) from VW. A few weeks ago VW sent me another bill for -. They called and threatened that the charg... |
VW Credit, Inc Consumer loan taking out the loan or lease March 20, 2015 - I have leased - - vehicles from - over the last decade and have never had an issue. My -/-/- - - lease is complete on -/-/-. I only used - mile of my - mile lease and my vehicle is in perfect condition so it is worth more than my residual payoff balance is $22000.00. I decided not to purchase another - vehicle because of poor service and was offered $24000.00 for the vehicle as a trade in. However, the payoff quote issued to the dealer was $25000.00 when my contractual payoff with - if I purchase the car is only $22000.00. I have been told that -... |