Review and analysis of over 14 Fha Mortgage complaints against AmeriHome Mortgage Company, LLC
AmeriHome Mortgage Company, LLC consumers have reported over 14 official complaints related to FHA mortgage. Out of the 14 consumer complaints against AmeriHome Mortgage Company, LLC, 7% were disputed by the consumer (i.e. the consumer was not happy with how AmeriHome Mortgage Company, LLC responded to their complaint) and 86% were processed in a timely manner. 7% of consumer complaints against AmeriHome Mortgage Company, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 21% resulted in non-monetary compensation.
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AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account April 6, 2017 - I received a letter saying I had approx. $900.00 overage in our escrow account. When I called AmeriHome, they said we were in the red with our escrow. At the end of the year each year, we are approx. $1000.00 overage in our escrow but do n't get a refund. They asked if I wanted a refund or use that money to apply to next year 's escrow. I asked for a refund but now I 'm being told we are short the same exact we were supposedly over.... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account March 9, 2017 - The county I live in sent a tax bill for -/-/2016 that was about $1600.00 more than what I actually owed. I contacted them asking why my payment had gone up $300.00 a month and literally had to spend hours asking them to explain why before I came to the conclusion that my taxes must have been messed up. I contacted the tax assessor office the same day and they contacted me shortly after saying they sent a refund back. I emailed Amerihome telling them they were sent a refund and it has taken them a month to process that. I STILL do n't have an updated statement ans was told they would sen... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account February 7, 2017 - Ameri-Home Mortgage failed to pay my property taxes. After months of complaining the billed was paid. Now I 'm showing a tax lien on my credit report.... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account November 10, 2016 - Our mortgage company is refusing to take just one contractual payment and our loan is not in a foreclosure status. We have filed for assistance because we are going through a financial hardship, but they have denied that. We have advised them that all we can do right now is make monthly payments until we 're able to catch up but they are refusing to do so. They wo n't accept a payment from us unless we schedule two payments within the same month.... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account June 3, 2016 - I phoned my mortgage company, Amerihome, today. I was harassed and mistreated beyond my level of comprehension. The phone representative made threats and posited herself in a very aggressive manner as though she was bullying me. This was all because I wanted to make a mortgage payment as I was locked out of my account. The woman 's last name was - and her ID was -. I did not pick Amerihome ; they bought my mortgage from -.... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account May 1, 2016 - We fell behind in our mortgage because my husband 's work slowed down. I called AmeriHome several times to discuss this with them. We came to an agreement, and we are Making payments. On - -, 2016, we received a certified letter from them! We have kept our agreement, and they are suppose to be working with us on this! Now, now they are threatening to us with letters! What are we suppose to do? ... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account April 27, 2016 - - AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.33 ( c ) ( 2 ) BY NOT PROPERLY TRANSFERRING THE MORTGAGE PAYMENT OR PROVIDING REQUIRED NOTICE WITH THE RETURN OF PAYMENT. II. AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.35 ( b ) ( 3 ) BY FAILING TO CREDIT A PAYMENT TO BORROWER 'S MORTGAGE LOAN ACCOUNT AS OF THE DATE OF RECEIPT IN VIOLATION OF CFR 1026.36 ( c ) ( 1 ). III. AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.35 ( d ) - ( e ) BY FAILING TO ACKNOWLEDGE RECEIPT OF A NOTICE OF ERROR AND FAILING TO RESPOND TO THE NOTICE OF ERROR. IV. AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.35 ( i ) ... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account March 22, 2016 - I recently purchased my first home using a FHA loan. My loan was sold to Amerihome Mortgage and I have been having issues getting them to accept my mortgage payment ever since. I have submitted multiple payments through their online system, their phone system, and - - Bill Pay only to have the payment be rejected by Amerihome each time. I have the correct account number and have the funds in my bank account. I have called them numerous times, had a threeway call with Amerihome and - -, and still have not had this issue resolved. Despite Amerihome being aware of the issue, they cont... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account March 1, 2016 - My mortgage company accidentally paid my homeowners/hazard insurance twice in one year from my escrow account. I noticed this in - 2016 when I got my year end review. The Insurance company sent a refund shortly after when they noticed the overpayment. I started the process of depositing this money back into my escrow and opening claims to adjust the escrow needs and monthly payments for 2016. Since this process began, they have opened - different claims to request the adjustment and I have spoken with them -8 times between - and - -. The response I get each time I call is tha... |
AmeriHome Mortgage Company, LLC Mortgage loan servicing, payments, escrow account December 3, 2015 - I refinanced my house on the last day of - 2015. The loan with Amerihome Mortgage was paid in full, yet on - -, 2015 this company took $870.00 out of my checking account via an automatic withdrawal that was supposed to be closed. They now refuse to return my funds. They have even ignored a complaint -. ... |