AmeriHome Mortgage Company, LLC Mortgage Complaint

AmeriHome Mortgage Company, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Colorado

- AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.33 ( c ) ( 2 ) BY NOT PROPERLY TRANSFERRING THE MORTGAGE PAYMENT OR PROVIDING REQUIRED NOTICE WITH THE RETURN OF PAYMENT. II. AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.35 ( b ) ( 3 ) BY FAILING TO CREDIT A PAYMENT TO BORROWER 'S MORTGAGE LOAN ACCOUNT AS OF THE DATE OF RECEIPT IN VIOLATION OF CFR 1026.36 ( c ) ( 1 ). III. AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.35 ( d ) - ( e ) BY FAILING TO ACKNOWLEDGE RECEIPT OF A NOTICE OF ERROR AND FAILING TO RESPOND TO THE NOTICE OF ERROR. IV. AMERIHOME FAILED TO COMPLY WITH 12 CFR 1024.35 ( i ) BY FAILING TO REMOVE ADVERSE INFORMTION REPORTED TO ANY CONSUMER REPORTING AGENCY REGARDING THE PAYMENT THAT IS SUBJECT OF THE NOTICE OF ERROR We have documentation supporting the following dates of payments and chain of events and violations


2. - -, 2015- - Mortgage Payment made to - - - via our - electronic payment system. See Exhibit 2, bank statement with transaction ID/confirmation number. 3. - -, 2015- We receive a check from - - - together with a letter simply saying that the loan was sold to a new servicer but not identifying the name or contact information of the new servicer. We are suspect that the check is fraudulent and do not cash it right away. We bring the check into our local - branch and have our banker look into the check to ensure it is not fraud. See Exhibit -, attached copy of notice and check from - - -. 4. - -, - After investigating the check from - - -, the check is deposited into our - checking account. See Exhibit 4, deposit slip deposited the refund from - - -. We wait until the check clears and posts to our account before paying the new mortgage servicer, Amerihome Mortgage. 5. On - -, 2015, we also worked with our banker at - - to fax in a letter explaining what had transpired and how the - payment was made on - -, 2015 and was not late by fault of our own. See Exhibit -, a copy of the letter that was faxed to Amerihome 's attention. 6. - -, 2015- The Re-Payment of - Mortgage made to Amerihome Mortgage via our - electronic payment system. See Exhibit 6, attached cashed check from the transaction. 7. - -, 2015- - Mortgage Payment made to Amerihome Mortgage via our - electronic payment system. See Exhibit 7, attached cashed check from the transaction. 8. - -, 2015- Amerihome began reporting to all consumer credits reports that we were more than 30 days late paying our - 2015 mortgage payment even though the prior mortgage servicer accepted the payment on - -, 2015 and did not send a refund check via snail mail until - -, 2015- making receipt, cashing and paying the new servicer impossible by - -, 2015. 9. - -, 2015- our/borrower 's legal counsel submitted a formal notice of error with all the above information and documentation. 10. To date, neither legal counsel or borrower has received acknowledgement of the notice of error or a written response to the - -, 2015 notice of error. Amerihome failed to remove the adverse 30 day late - 2015 payment for 60 days following Borrower 's notice of error.