AmeriHome Mortgage Company, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

AmeriHome Mortgage Company, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account North Carolina

I received a letter saying I had approx. $900.00 overage in our escrow account. When I called AmeriHome, they said we were in the red with our escrow. At the end of the year each year, we are approx. $1000.00 overage in our escrow but do n't get a refund. They asked if I wanted a refund or use that money to apply to next year 's escrow. I asked for a refund but now I 'm being told we are short the same exact we were supposedly over.

AmeriHome Mortgage Company, LLC customer in North Carolina
Apr 06, 2017

* Source: CFPB Complaint Database

AmeriHome Mortgage Company, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmeriHome Mortgage Company, LLCComplaint HistoryComplaints11/20142/20153/20154/20157/20158/20159/201510/201512/20153/20164/20165/20166/201611/201612/20162/20173/20174/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmeriHome Mortgage Company, LLCLoan servicing, payments, escrow account76.7%6.7%16.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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