Review and analysis of over 88 Checking Account complaints against Scottrade Bank
Scottrade Bank consumers have reported over 88 official complaints related to Checking account. Out of the 88 consumer complaints against Scottrade Bank, 74% were disputed by the consumer (i.e. the consumer was not happy with how Scottrade Bank responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Scottrade Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Scottrade Bank Bank account or service deposits and withdrawals May 31, 2016 - On - - made ach tranfer of $10000.00 +from a - - savings account to Scottrade bank account. Transfer was done immediately but Scottrade put a 4 business day hold on the funds. Most banks only have a hold for - 2 days. A 4 day hold on funds is allowed by the Fed Reserve but is very unfair to customers who have been with a bank for several years. They get to use that money but customer does not have any access during that time. No one at the bank would even consider reducing the hold time so that I could have access sooner. That to me is not a very good business practice for any... |
Scottrade Bank Bank account or service account opening, closing, or management January 24, 2016 - Scottrade does not properly protect confidential information. Specifically, and according to Scottrade 's CIO, in - and -, Scottrade experienced a data breach which effected roughly - - customers. This is a huge problem in its self, however, Scottrade 's handling of the situation is even worse. Scottrade released a press release that seriously construed the facts and made it look like only Scottrade Brokerage customers were victim of the attack. However, this can not be true. According to this link, http : -, as well as Scottrade 's own documents, Scottrade Brokerage only has ... |
Scottrade Bank Bank account or service account opening, closing, or management January 24, 2016 - Scottrade froze my account without warning and will not allow me to talk to them. The story behind this is quite simple, after I complained about unauthorized access to my account Scottrade became hostile and would not process my requests for an internal review. Instead, Scottrade hired a law firm that threatened to sue me for " defamation '' in the event that I continuing complaining about my account problems. In return I asked Scottrade for my account contract and they refused to answer my questions and instead sent me a blank form stating that I have been harassing them. It seams that i... |
Scottrade Bank Bank account or service account opening, closing, or management January 23, 2016 - Scottrade, a very discount broker ( think - " you get what you pay for '' ) allowed my account to be hacked while I was traveling abroad, likely as a result of the data breach that occurred at Scottrade years ago. In short, Scottrade refused to act professionally to resolve the situation and avoided my calls, letters, and email on numerous occasions, essentially burying the matter. This caused me to write to the CFPB, requesting that Scottrade provide me with a link to their dispute resolution procedures. Scottrade refused to provide me with instructions on how to file a formal complaint. ... |
Scottrade Bank Bank account or service account opening, closing, or management January 11, 2016 - I am writing to inform the CFPB - and consumers around the world that : 1. ) Scottrade Financial Services was warned, on multiple occasions, from employees and outsiders, that their database and securities systems lacked the most basic protections - Scottrade Financial Services ignored these tips and as a result over - customers has their most sensative personal information exposed in a very preventable cyber attack. For anybody who was a victim of this breach, a cybersecurity researcher, or a consumer policy advocate, you may obtain detailed documents of the multiple warnings I, and othe... |
Scottrade Bank Bank account or service account opening, closing, or management January 7, 2016 - Scottrade a very 'discount ' ( emphasis added - you get what you pay for ) brokerage house and data sieve has provided me with some of my worst banking and employment stories. For starters, in -, -, and -, Scottrade was victim of numerous repeated cyberattacks. The cyberattacks, which compromised Social Security numbers, security questions, bank details, and personal information was disclosed by Scottrade two years after it was internally reported as a problem. In fact, Scottrade only acknowledge the hack because the FBI make the hack public and Scottrade did not want to be seen as ... |
Scottrade Bank Bank account or service account opening, closing, or management January 7, 2016 - In -, Scottrade admitted that almost - - customers has their personal information exposed to hackers in - and -. I was - of the victims who had their personal information exposed and let me tell you, despite what Scottrade says about the breach only including " address information '' the breach exposed at least the following : 1. ) my password, which was poorly encrypted. 2. ) my SSN, which was stored in plain text. 3. ) my bank up questions. 4. ) et al. The information accessed lead to a particularly bad instance of fraud which is still being investigated by policy today... |
Scottrade Bank Bank account or service deposits and withdrawals January 7, 2016 - Scottrade Bank was hacked, yet Scottrade Bank staff refuse to acknowledge that the - of customer credentials exposed effected both Scottrade - and Scottrade Bank accounts. I have written to Scottrade Bank, Scottrade -, and Scottrade - - on a number of occasions and they al refuse to respond to my complaint. In turn, after a number of phone calls to management, I received a phone call from the branch manager who said my account had been permanently frozen and will be closed shortly. Allowing my no opportunity to withdrawal the funds and giving me no ability to plan financially.... |
Scottrade Bank Bank account or service deposits and withdrawals January 7, 2016 - Scottrade has the worst customer service. If anything goes wrong in your account, expect your account to be closed as Scottrade will not give you - seconds of their time to resolve the issue, especially if they are at fault. In my case, my Scottrade account was hacked and when I reported the fraud to Scottrade they said that I was no longer a customer. During that time that I was suffering and needed help from Scottrade I was throw out and refused service. After reading other comments on the CFPB 's complaint portal, this appears to be common practice for Scottrade, so I guess it might ... |
Scottrade Bank Bank account or service account opening, closing, or management January 7, 2016 - Scottrade Bank promised that by opening a Scottrade Bank account I would be able to increase the speed of my transfers to and from my - Account. After opening a Scottrade Bank account, I got a call from Scottrade 's National Service Center saying my account was going to be closed for " business reasons ''. I was furious and called the branch manager who said there was nothing he could do. The worst part is - - and Scottrade Bank did not allow me to transfer my funds out myself and instead put me in the backseat while their back office took over 6 weeks to print a check and send it... |
Scottrade Bank Bank account or service deposits and withdrawals December 28, 2015 - Dear Sir/Madam, After reviewing this document : - and being a victim of Identity Theft myself, I thought I would take some of the proactive steps to research and resolve the situation. I am writing today to ask Scottrade Bank provide me with access to my account so I can review the alleged debts and balances. Furthermore, I would like Scottrade to confirm what amount if any debt they allege to own. Scottrade previously claimed that I owe them money, but will not let me access to account to see the specific details. ... |
Scottrade Bank Bank account or service account opening, closing, or management December 28, 2015 - Dear -, I am writing to express my concerns about a behavior of Scottrade Bank and their affiliates which may have adversely exposed my personal information and lead to identity theft and fraud. Specifically, in going through my records in order to better understand how I could resolve ongoing identity theft, I discovered that when applying for a bank account at Scottrade Bank, Scottrade Bank improperly handled a number of documents which had very personal information on them. The actions of Scottrade Bank not only broke from the current standards of data security but also broke Scottrade... |
Scottrade Bank Bank account or service account opening, closing, or management December 28, 2015 - On at least - previous occasions, I request Scottrade cease and desist communicating with me via email and other methods of communication, citing State Unsolicited Email Law, and Federal Debt Collection Practices, yet Scottrade has failed to acknowledge these email and has sent me another email, in violation of numerous State and Federal statutes. ... |
Scottrade Bank Bank account or service account opening, closing, or management December 13, 2015 - On at least - previous occasions, I request Scottrade cease and desist communicating with me via email and other methods of communication, citing State Unsolicited Email Law, and Federal Debt Collection Practices, yet Scottrade has failed to acknowledge these email and has sent me another email, in violation of numerous State and Federal statutes. ... |
Scottrade Bank Bank account or service using a debit or atm card December 13, 2015 - Dear Sir/Madam, I am writing to express my concerns about a behavior of Scottrade Bank and their affiliates which may have adversely exposed my personal information and lead to identity theft and fraud. Specifically, in going through my records in order to better understand how I could resolve ongoing identity theft, I discovered that when applying for a bank account at Scottrade Bank, Scottrade Bank improperly handled a number of documents which had very personal information on them. The actions of Scottrade Bank not only broke from the current standards of data security but also broke Scot... |
Scottrade Bank Bank account or service problems caused by my funds being low December 13, 2015 - Scottrade refuses to remove known-to-be-fraudulent information submitted to my IRS file. I would like Scottrade to remove the fraudulent information submitted to the IRS file. Everything on or after - -, 2013, should be removed. Scottrade is in possession of a police report that supports this request. ... |
Scottrade Bank Bank account or service making/receiving payments, sending money December 13, 2015 - In 2013, Scottrade Bank illegally offset my Scottrade bank account when conspiring with their affiliates Scottrade Brokerage and as a result violated numerous provisions of California FINANCIAL CODE SECTION 1400-1411. I have requested Scottrade Bank provide me information about how to file an arbitration case against Scottrade Bank and clarification over the arbitration procedures, potential conflicts, and problems, however, Scottrade Bank has not responded. I would like Scottrade Bank to provide me with a copy of the original arbitration contract and full instructions on how to file arbit... |
Scottrade Bank Bank account or service deposits and withdrawals December 13, 2015 - I opened a Scottrade Bank account a while ago. Scottrade Bank closed the account without providing a proper explanation. I have requested an explanation from Scottrade but every time I call them they say they will only speak to customers and since my account is closed I am not a customer. I would warn others of this behavior, if you have any dispute with Scottrade, I would advise that you withdrawal all of your funds before brining it to the attention of Scottrade as it is likely Scottrade will place your money in limbo and not allow you access to it. Now Scottrade wo n't even respond to m... |
Scottrade Bank Bank account or service account opening, closing, or management December 11, 2015 - I am writing to express my concern about Scottrade Bank when my online account was hacked while I was overseas. At this time I had both a Scottrade Brokerage and Scottrade Bank account. I reported the fraud to Scottrade and was instructed to provide a police report as well as other materials which I did. I respectfully requested Scottrade cooperate with the law enforcement agency but they refused and stated I must go through an internal appeal at Scottrade. When I inquired on how to submit a formal complaint for internal review, Scottrade stated that " Corporate HQ '' would get back to me. Wel... |
Scottrade Bank Bank account or service account opening, closing, or management December 10, 2015 - According to a number of recent articles released today, such as ( - ), Scottrade Bank as well as Scottrade - was the victim of a financial attack. Scottrade was informed of these problems via complaints filed with the CFPB nearly 2 years ago today. I would like to know why Scottrade ignored the tips and put customers at risk. Furthermore, within the Federal Complaint, it says Scottrade - - is the victim which means the hackings encompassed both Scottrade Bank and Scottrade -. ... |
Scottrade Bank Bank account or service account opening, closing, or management December 10, 2015 - I submitted a complaint against Scottrade Bank, regarding a dispute about unauthorized transfers within my Scottrade Bank and - - Account. Scottrade Bank did not respond to my complaint after three weeks. I then sent a certified letter to Scottrade Bank asking about their dispute resolution procedures and have still not received a response months later. I submitted a final complaint asking about if there was an arbitration contract and how I could initiate a - party dispute resolution process. Scottrade Bank did not respond. I am writing to the CFPB, in hopes that a cooperative reso... |
Scottrade Bank Bank account or service account opening, closing, or management December 10, 2015 - There is an ongoing dispute between myself and Scottrade Bank that has caused me to loose access to my funds and suffer hardship as a result of Scottrade Bank 's delays on letting me access my account. Specifically, I submitted a complaint against Scottrade Bank and the OCC for what I would consider to be illicit actions by a Scottrade Bank employee, regarding the handling of customer information and critical financial information. Days after sending the complaint, Scottrade Bank locked my account, but failed to inform me of this action. Weeks later, when attempting to access my account, I n... |
Scottrade Bank Bank account or service using a debit or atm card December 3, 2015 - helloI need your help.. I had checking account with Scottrade bank. On - 2014, i saw some usual transaction from my account so i called in and filed dispute on those transaction, it was around $1000.00. then later on bank send me a letter saying they denied dispute and they took the money from my account. and i found out my sister used it, i gave her card number in case of emergency. so i did n't bother to call bank again and totally forgot about it. till last week, i was checking my credit score since i am applying job, I found i have - collection against me. so i called in and found... |
Scottrade Bank Bank account or service account opening, closing, or management November 17, 2015 - There is an ongoing dispute between myself and Scottrade Bank that has caused me to loose access to my funds and suffer hardship as a result of Scottrade Bank 's delays on letting me access my account. Specifically, I submitted a complaint against Scottrade Bank and the OCC for what I would consider to be illicit actions by a Scottrade Bank employee, regarding the handling of customer information and critical financial information. Days after sending the complaint, Scottrade Bank locked my account, but failed to inform me of this action. Weeks later, when attempting to access my account, I n... |
Scottrade Bank Bank account or service account opening, closing, or management November 17, 2015 - I submitted a complaint against Scottrade Bank, regarding a dispute about unauthorized transfers within my Scottrade Bank and Scottrade Brokerage Account. Scottrade Bank did not respond to my complaint after three weeks. I then sent a certified letter to Scottrade Bank asking about their dispute resolution procedures and have still not received a response months later. I submitted a final complaint asking about if there was an arbitration contract and how I could initiate a - party dispute resolution process. Scottrade Bank did not respond. I am writing to the CFPB, in hopes that a cooper... |
Scottrade Bank Bank account or service deposits and withdrawals November 14, 2015 - I am writing in regards to the hacking that occurred at - Scottrade Bank. Specifically, I seek clarification on whether my passwords were encrypted or hashed. Scottrade 's press release here : -, states that the passwords were encrypted and NOT hashed. If Scottrade did not hash passwords, I would like to know why, and I would like to know if the encrypted key has been or could have been targeted in the hack. ... |
Scottrade Bank Bank account or service account opening, closing, or management November 11, 2015 - After my complaint to ConsumerAffairs on -/-/2009, I have filed my complaint to SEC on -/-/2009 to get their attention, because what Scottrade did might cause their customer loss like me. After Scottrade rejected my request for their response in writing ( They said that they only give me when SEC inquiry to them ), I faxed my written request to Scottrade branch and ask them to forward to their compliance department for writing their response. I have sold some of my stocks on -/-/2009 and sold all rest stock on -/-/2009. Those fund about $3000.00 from sold stocks on -/-/2009 shoul... |
Scottrade Bank Bank account or service deposits and withdrawals November 11, 2015 - I 've had a number of problems with my Scottrade Bank account from funds taking way to long to transfer to not receiving a debit card or checks for weeks. I brought this up with my branch manager and he said those issues are dealt with via the - -. Well I called the - - and as expected was transferred several times, told to wait a few days for a response, and then nothing. At this point I asked Scottrade Bank to provide me with a copy of the Arbitration Agreement for my account. Scottrade Bank refused and continues to refuse to do this. ... |
Scottrade Bank Bank account or service deposits and withdrawals November 11, 2015 - I filed a few complaints with Scottrade and was told that they would get back to me within a few days. Scottrade did not respond - so I am writing this complaint. I formerly closed my account as Scottrade but was also informed about the data breach discussed here : -I would like to know why Scottrade is not responding to my complaints about the breach and why Scottrade is the only company not to give additional disclosures about the hacking. ... |
Scottrade Bank Bank account or service account opening, closing, or management November 11, 2015 - I was formerly a Scottrade customer and former college intern at the - - Scottrade HQ. I am writing this complaint to express my dissatisfaction with Scottrade 's customer service. Specifically, as an intern I witnessed Scottrade management specifically instructed Scottrade employees not to help customers who have been the victim of hacks, are complaining about fees, or have complaints that require a " significant amount of resources ''. This corporate culture rubbed me the wrong way and I chose not to continue my internship at Scottrade and would advise others not to conduct business ... |
Scottrade Bank Bank account or service account opening, closing, or management November 10, 2015 - Every year, we receive corrected statements from Scottrade but this - is a joke. Just received in the last week of - 2015 still another corrected form, long after the return has been filed. This is unacceptable to place the burden of proof back on the investor when we have already reported in good faith. ... |
Scottrade Bank Bank account or service deposits and withdrawals November 10, 2015 - I am writing to express my concern about Scottrade Bank when my online account was hacked while I was -. At this time I had both a Scottrade Brokerage and Scottrade Bank account. I reported the fraud to Scottrade and was instructed to provide a police report as well as other materials which I did. I respectfully requested Scottrade cooperate with the law enforcement agency but they refused and stated I must go through an internal appeal at Scottrade. When I inquired on how to submit a formal complaint for internal review, Scottrade stated that " Corporate HQ '' would get back to me. Well " ... |
Scottrade Bank Bank account or service deposits and withdrawals November 8, 2015 - Plain and simple : Scottrade has enormous hidden fees and cost me over $200.00. I opened an account with Scottrade a while ago and the branch manager that assisted in the account opening pretty much swore that the only fees are the $7.00 per trade. Well that could not be more false. The additional and hidden fees at Scottrade are enormous and Scottrade does charge more than $7.00 per trade. What is most worrisome is that Scottrade could not explain each one of these fees for me and instead repeatedly asked me to call the national center for advice. The national center could not answe... |
Scottrade Bank Bank account or service account opening, closing, or management November 6, 2015 - I have had issues with my Scottrade Bank account ever since my account was improperly accessed ( hacked ) and Scottrade Bank has refused to investigate the fraud and unauthorized transactions that occurred. I 've attempted to go through Scottrade Bank 's internal dispute resolution procedures but, thus far, Scottrade Bank and its compliance department have been enormously rude and failed to acknowledge my dispute or provide instructions on how to remedy the situation. For over 6 months, I have been asking Scottrade Bank to provide me with a copy of the arbitration agreement Scottrade Bank ... |
Scottrade Bank Bank account or service deposits and withdrawals November 5, 2015 - In 2013, my Scottrade - and Scottrade Bank account was hacked. Somebody accessed my account and initiated over $800000.00 of ACH transfers which were then used to trade stocks at enormous losses, essentially buying stocks in my account at a premium while another account was selling them. Long story short, Scottrade refused to acknowledge the fraud and blamed me responsible, as a result of Scottrade 's failures I conducted research into Scottrade 's security systems and subsequently warned them in the Summer of 2013 about the database vulnerabilities that Scottrade recently acknowledged ... |
Scottrade Bank Bank account or service account opening, closing, or management November 5, 2015 - Where as Scottrade in - -, NV did close my checking account without my being notified in any manner or form as to policy changes. This account is a typical brokerage account where funds are deposited and or swept into by sale of securities. On -/-/2013, I deposited a check from my Scottrade account into my local Bank checking account for personal reasons. These accounts are in good standing with more than adequate available funds. As a long term customer with both institutions, I am presently without reason being falsely accused and charged for this check and the incurred fees. I resen... |
Scottrade Bank Bank account or service deposits and withdrawals November 5, 2015 - Under the Deceptive Trade Practices Act, Scottrade Inc. was found liable for misrepresentation of material facts that resulted in losses to individual investors such as myself and many others. Scottrade 's negligence and omission of material information pertaining to the sale of known harmful securities to the public is not only highly unethical but bordering criminal activity due to its commission structure that encourages such activities to occur at the great expense of hard-working ordinary investors who have saved up all their life only to lose it all to somebody who took advantage of the ... |
Scottrade Bank Bank account or service account opening, closing, or management November 5, 2015 - I opened an account with Scottrade several years ago and bought a few low-price stocks to make a little money ... After 5 years, I sold some of these stocks at a profit and attempted to remove my money from the Scottrade - ... no go. They gave me all type of hoops to jump through and my money is still tied up in Scottrade with seemingly no way for me to remove it. So, in other words, they are quick to take your money but make it extremely difficult ( in my case, impossible ) to get it back out ... I am about to get the - and FDIC involved just to get my liquid cash out of this account ..... |
Scottrade Bank Bank account or service deposits and withdrawals November 5, 2015 - I chose to open an account with Scottrade - and later opened an account at Scottrade bank because it is the only way Scottrade allows customers to quickly withdrawal funds. Without a Scottrade bank account the only way to get money out of your brokerage account is by requesting a check and paying processing fees associated with that and often waiting weeks for the check to arrive in the mailIt seamed like a decent idea to open a Scottrade bank but boy was I wrong. And I 'm not sure where to start because the problems started before the account was open. First upon inquiring about openin... |
Scottrade Bank Bank account or service deposits and withdrawals November 3, 2015 - To whom this may concern, I am writing to the CFPB in attempts to resolve an ongoing dispute between myself and Scottrade Bank. Briefly, my Scottrade Bank was hacked because of poor security and data handling policies and Scottrade Bank has refused to honor their Online Security Guarantee listed here : https : //www.scottrade.com/documents/pdf/osc.pdfI am specifically writing in to better understand Scottrade Bank 's policies on examining fraud that may have been a result of a combined phishing and remote access tool ( " - '' ) hack. For background, at the time of the hack my laptops were... |
Scottrade Bank Bank account or service deposits and withdrawals November 3, 2015 - To whom this may concern, I am writing in response to claims by Scottrade that they will not respond to the CFPB. This bad behavior by Scottrade appears to be a repeat of other bad behavior. In the attached you will see that Scottrade for a period of no less than 2 years hide behind the OCC while defrauding regulatory agencies by maintaining the veil that their company has less than - in assets. ... |
Scottrade Bank Bank account or service account opening, closing, or management November 3, 2015 - Scottrade Bank Manager - - - instructed me to provide me personal information in a manner that is insecure ( via unencrypted email ). Roughly 10 days after providing the information as - - 's request, my account was hacked. Scottrade refused to make my account whole and said I was responsible for the hack. To warn other consumers, do not trust this company. At the current time Scottrade will not even address my concerns. Attached is the correspondence between myself and - -. ... |
Scottrade Bank Bank account or service deposits and withdrawals November 3, 2015 - My Scottrade account was hacked and Scottrade is refusing to honor their Online Security Guarantee. I would like to file an arbitration case against Scottrade but Scottrade will not provide me with instructions on how to file arbitration against Scottrade. ... |
Scottrade Bank Bank account or service deposits and withdrawals November 2, 2015 - Dear Sir/Madam, In 2013, I began a victim of identity theft and " account takeover '' events in relation to my Scottrade Bank account and Scottrade brokerage account. For identification purposes the number associated with those accounts was -. After becoming a victim of the identity theft and bearing the damages associated with the theft, which literally turned my life upside down, I took the opportunity to research and report numerous security flaws within the systems operated by Scottrade and their affiliates. Scottrade and their affiliates ignored my warnings and chose to retaliate agai... |
Scottrade Bank Bank account or service deposits and withdrawals November 2, 2015 - On behalf of the - -+ customers who had their personal information exposed as a result of vulnerabilities within Scottrade 's security systems, I kindly would like to inquire : Why did Scottrade ignore the following warnings about inadequate security systems? The various police/tracking numbers include : IC3 Complaint : - Complaint : - Complaint : - Complaint : - Complaint : - Complaint : - Complaint : - Complaint : - Complaint : - Complaint : - Complaint : - Case number : - Case number : - Case number : - Case number : - Case number : - ... |
Scottrade Bank Bank account or service account opening, closing, or management November 2, 2015 - Scottrade and their affiliates can not be trusted. - states that to resolve a dispute ( my account was hacked ) I am required to file arbitration. However, - will not provide me with an arbitration agreement. Because of this and many other issues, I am refiling this complaint against Scottrade for the fifth time with the CFPB. Consumers beware, I have filed more than - complaints against - trying to get a copy of the arbitration agreement and each time Scottrade responds with a boilerplate letter saying " we consider this issue closed and will no longer be responding ''. In 201... |
Scottrade Bank Bank account or service deposits and withdrawals November 2, 2015 - Scottrade and their affiliates can not be trusted. Scottrade states that to resolve a dispute ( my account was hacked ) I am required to file arbitration. However, Scottrade will not provide me with an arbitration agreement. Because of this and many other issues, I am refiling this complaint against Scottrade for the fifth time with the CFPB. Consumers beware, I have filed more than 5 complaints against Scottrade trying to get a copy of the arbitration agreement and each time Scottrade responds with a boilerplate letter saying " we consider this issue closed and will no longer be responding ... |
Scottrade Bank Bank account or service account opening, closing, or management November 2, 2015 - Scottrade and their affiliates can not be trusted. - states that to resolve a dispute ( my account was hacked ) I am required to file arbitration. However, - will not provide me with an arbitration agreement. Because of this and many other issues, I am refiling this complaint against Scottrade for the fifth time with the CFPB. Consumers beware, I have filed more than - complaints against - trying to get a copy of the arbitration agreement and each time - responds with a boilerplate letter saying " we consider this issue closed and will no longer be responding ''. I would lik... |
Scottrade Bank Bank account or service account opening, closing, or management October 31, 2015 - I would like to file arbitration against Scottrade. Scottrade has refused to provide me with a copy of the arbitration agreement. Can you please provide a copy of the arbitration contract. ... |
Scottrade Bank Bank account or service account opening, closing, or management October 31, 2015 - On at least 5 previous occasions, I request Scottrade cease and desist communicating with me via email and other methods of communication, citing State Unsolicited Email Law, and Federal Debt Collection Practices, yet Scottrade has failed to acknowledge these email and has sent me another email, in violation of numerous State and Federal statutes. ... |
Scottrade Bank Bank account or service account opening, closing, or management October 31, 2015 - I would like Scottrade and Scottrade Bank to review their security policies and provide clarification on the following issues:1. ) Scottrade and Scottrade Bank claims in their Online Security Guarantee that Scottrade and Scottrade Bank have the right to review a computer in the event of an account takeover event, in what cirumstances will Scottrade and Scottrade Bank utilize this and how long does Scottrade and Scottrade Bank typically hold the compute for. 2. ) Has Scottrade and Scottrade Bank fully vetted and confirmed the fidelity of information and services provided by -. I would assum... |
Scottrade Bank Bank account or service deposits and withdrawals October 30, 2015 - Scottrade : I am writing on behalf of my son, who was a former customer of Scottrade financial products. My son has been a victim of corporate green at Scottrade when his account got hacked and Scottrade refused to refund any of the stolen money. Today I am writing to express my concerns over Scottrade 's response to my son 's complaints. Recently, my son discovered that - - -, a branch manager at Scottrade exposed my son 's personal information by accepting insecure emails. Roughly 10 days after the insecure email, my son 's account was hacked. My son has been trying to resolve t... |
Scottrade Bank Bank account or service account opening, closing, or management October 30, 2015 - To whom this may concern, In reference to my previous complaint about Scottrade 's treatment of my son. I have attached a bank statement that shows just how egregious the fraud at Scottrade has been. Over $800000.00 of unauthorized ACH transfers occurred and Scottrade refused to refund the stolen money. ... |
Scottrade Bank Bank account or service deposits and withdrawals October 30, 2015 - Their system seizes up several times a day making a quick trade near impossible. The entire money balance, even if you are sitting on all cash, fluctuates wildly right in front of your eyes. Limit orders do not kick in and then they blame a " fast moving market '' even if the market is slow and records show that it crossed higher than your limit sell price ( if you were trying to limit sell for a profit ). Anything that goes against you in the system, they blame you - nothing they do is ever wrong according to them. On - -, 2010, they blamed fast moving markets for the now acknowledged... |
Scottrade Bank Bank account or service using a debit or atm card October 30, 2015 - I discovered that $25000.00 was transferred from my checking account to my Scottrade account without my approval. I contacted Scottrade and was informed that I would need to fax in a wire transfer form to get the money returned to my account. Later, I was told that I would need to wait - business days before they could return my money. Because my overdraft protection was only good up to $500.00, my bank said that they would reject the transaction and return the money to my account since I was overdrawn by $4000.00. My bank was gracious enough to waive all the fees associated with th... |
Scottrade Bank Bank account or service account opening, closing, or management October 30, 2015 - I have used Scottrade for 3 years, 2 times. The first, I should of learned my lesson. Some of the branch reps, are highly rude, talk down, when they in fact make errors and due to technical issues, I lost - on the -. I placed a buy pre-market and has been done plenty of times. After - am Eastern time to -, I could not switch from extended to regular to sell my shares while all else worked fine. I called the branch and was told, " Well what do you want from me? '' Unreal! I told him what happened and he offered one free trade which when after I decided to leave later and said I may ... |
Scottrade Bank Bank account or service account opening, closing, or management October 30, 2015 - -/-/- I applied to the Scottrade Brokerage by phone from - Wa. Someone named - helped, but the - person was so rude, I never funded my account. On -/-/- I received a notice by email that the company was hacked. They gave a number for - ( security ) to provide security, but now on hold for over an hour, no one picks up. Sloppy service here as well. Although I spoke with Scottrade staff ( National level ) and was told, that even as the email mentioned Social security numbers were accessed I was told by phone mostly they thought the " contact '' information was used? I a... |
Scottrade Bank Bank account or service deposits and withdrawals October 30, 2015 - Dear Scottrade, CFPB Officials, and the Concerned Public : I am writing to follow up on the unproductive behavior of Scottrade and their affiliates, collectively known as Scottrade. Specifically, in 2013, Scottrade allowed a custodial account held by me and my son to be hacked. Likely in the databreach Scottrade had that led to - - customers having their personal information exposed, ( - ). Myself and my son worked diligently in attempts to resolve the situation and worked with numerous other financial institutions involved in the fraud. - - - -, - - - -, -... |
Scottrade Bank Bank account or service making/receiving payments, sending money October 29, 2015 - To whom this may concern, In reference to my previous complaint about Scottrade 's treatment of my son. I have attached a bank statement that shows just how egregious the fraud at Scottrade has been. Over $800000.00 of unauthorized ACH transfers occurred and Scottrade refused to refund the stolen money. ... |
Scottrade Bank Bank account or service making/receiving payments, sending money October 29, 2015 - Scottrade : I am writing on behalf of my son, who was a former customer of Scottrade financial products. My son has been a victim of corporate green at Scottrade when his account got hacked and Scottrade refused to refund any of the stolen money. Today I am writing to express my concerns over Scottrade 's response to my son 's complaints. Recently, my son discovered that - - -, a branch manager at Scottrade exposed my son 's personal information by accepting insecure emails. Roughly 10 days after the insecure email, my son 's account was hacked. My son has been trying to resolve t... |