Scottrade Bank Bank Account Or Service Complaint

Scottrade Bank Bank account or service department,

Checking account Account opening, closing, or management California

Scottrade and their affiliates can not be trusted. - states that to resolve a dispute ( my account was hacked ) I am required to file arbitration. However, - will not provide me with an arbitration agreement. Because of this and many other issues, I am refiling this complaint against Scottrade for the fifth time with the CFPB. Consumers beware, I have filed more than - complaints against - trying to get a copy of the arbitration agreement and each time Scottrade responds with a boilerplate letter saying " we consider this issue closed and will no longer be responding ''. In 2013, - Bank illegally offset my - bank account when conspiring with their affiliates - and as a result violated numerous provisions of California FINANCIAL CODE SECTION 1400-1411. I have requested - Bank provide me information about how to file an arbitration case against Scottrade Bank and clarification over the arbitration procedures, potential conflicts, and problems, however, - Bank has not responded. I would like Scottrade Bank to provide me with a copy of the original arbitration contract and full instructions on how to file arbitration against - Bank.