Scottrade Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Scottrade Bank Bank account or service department,

Checking account Account opening, closing, or management Washington

-/-/- I applied to the Scottrade Brokerage by phone from - Wa. Someone named - helped, but the - person was so rude, I never funded my account. On -/-/- I received a notice by email that the company was hacked. They gave a number for - ( security ) to provide security, but now on hold for over an hour, no one picks up. Sloppy service here as well. Although I spoke with Scottrade staff ( National level ) and was told, that even as the email mentioned Social security numbers were accessed I was told by phone mostly they thought the " contact '' information was used? I asked if they had deleted the account since it was not funded and they had. But 2 years later clients are now being informed. -

Scottrade Bank customer in Washington
Oct 30, 2015

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

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