Scottrade Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Scottrade Bank Bank account or service department,

Checking account Account opening, closing, or management California

Scottrade does not properly protect confidential information. Specifically, and according to Scottrade 's CIO, in - and -, Scottrade experienced a data breach which effected roughly - - customers. This is a huge problem in its self, however, Scottrade 's handling of the situation is even worse. Scottrade released a press release that seriously construed the facts and made it look like only Scottrade Brokerage customers were victim of the attack. However, this can not be true. According to this link, http : -, as well as Scottrade 's own documents, Scottrade Brokerage only has - - customers, less than the - - customers who were hacked. As a result, Scottrade has deceptively shared false information and adversely effects individuals who were customers of Scottrade Bank and or former customers of Scottrade. These - categories represent nearly - or - - customers in which Scottrade failed to notify and false stated that they would have no problems. I am writing today to complain, specifically, Scottrade purposely sent out false information and is refusing to contact all of the individuals who has their personal information compromised.

Scottrade Bank customer in California
Jan 24, 2016

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

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