Scottrade Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Scottrade Bank Bank account or service department,

Checking account Account opening, closing, or management Connecticut

In -, Scottrade admitted that almost - - customers has their personal information exposed to hackers in - and -. I was - of the victims who had their personal information exposed and let me tell you, despite what Scottrade says about the breach only including " address information '' the breach exposed at least the following : 1. ) my password, which was poorly encrypted. 2. ) my SSN, which was stored in plain text. 3. ) my bank up questions.


The information accessed lead to a particularly bad instance of fraud which is still being investigated by policy today. In -, a number of Scottrade accounts was hacked with over a - dollars in fraudulent trades being conducted. Scottrade denies thus, but I was - of the victims. I am writing this complaint with the CFPB to set the record straight, Scottrade knows that the hack compromised individual account and the monies within the accounts yet it claims that user are at no risk. Please do us all if favor, if you are an account holder, close you account before it is too late, if you do get hacked, Scottrade will make up a story and blame you for it.

Scottrade Bank customer in Connecticut
Jan 07, 2016

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

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