Review and analysis of over 10 Conventional Adjustable Mortgage (Arm) complaints against Loan Care
Loan Care consumers have reported over 10 official complaints related to Conventional adjustable mortgage (ARM). Out of the 10 consumer complaints against Loan Care, 20% were disputed by the consumer (i.e. the consumer was not happy with how Loan Care responded to their complaint) and 90% were processed in a timely manner. 0% of consumer complaints against Loan Care resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Loan Care Mortgage loan modification,collection,foreclosure March 8, 2017 - Originally this loan was with -. Without notice, the loan was transferred to LoanCare. It was until -/-/- that the homeowner received an invoice from LoanCare that we knew the loan had a new servicer. In -/-/- we contacted LoanCare and we were informed that the loan was still in the loading stage and that the full features for this loan were n't ready. We did inform LoanCare that we had been previously working with - on a short sale and that all documents were submitted to them. When asked if we needed to resubmit the answer was no since all documents associated with that loan ... |
Loan Care Mortgage loan servicing, payments, escrow account November 4, 2015 - LoanCare is reporting I was 30 days late on my mortgage in - - and was sent to the bureaus on or about -. I pay every month, and pay extra nearly every month as safe measure so that my credit is preserved. A senior representative named - ( - ) had told me over the phone on - - that no lates would be reported. On - -, I had received word that -30 day lates were being reported on this account. On -, I spoke with - - and she was unwilling to begin the process of removing all derogatories from being reported, and felt the reporting was accurate and valid. She... |