Review and analysis of over 37 Vehicle Loan complaints against BMO Harris
BMO Harris consumers have reported over 37 official complaints related to Vehicle loan. Out of the 37 consumer complaints against BMO Harris, 16% were disputed by the consumer (i.e. the consumer was not happy with how BMO Harris responded to their complaint) and 97% were processed in a timely manner. 11% of consumer complaints against BMO Harris resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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BMO Harris Consumer Loan problems when you are unable to pay December 7, 2016 - As I anticipated, BMO Harris Bank added a late fee to my bill this month. My mother called on -/-/- to make payment for me and they were going to add a - charge for paying over the phone. There is also a charge to pay online. They told her the only way they would not charge was if she sent a check. So she did send a check that day for the payment amount. I kept checking online to see if the check had been applied to my account but it was taking longer than I thought. My mom said the money was still in her account as well. I kept trying to get in contact with BMO as I anticipated they w... |
BMO Harris Consumer Loan managing the loan or lease December 1, 2016 - The bank continues to ignore my requests to access my loan and make timely payments. They will not call or email me back although I have requested it several times. I need to be able to access my loan information and make payments before late fees are accumulated.... |
BMO Harris Consumer Loan managing the loan or lease November 29, 2016 - The bank is making it nearly impossible to pay my auto loan. I have called almost 100 times and still can not get through to make a payment. My mother waited on the phone for an hour and got through to someone only to find out that they charge $15.00 for making a payment over the phone. I need online access to make charge free payments and they will not grant it to me. I have charges that I do not understand and need to be explained except I can not reach anyone to do so.... |
BMO Harris Consumer Loan managing the loan or lease November 21, 2016 - My auto loan bank, BMO Harris, is not allowing me to access my loan information online and is making it extremely difficult to access loan information by phone. I just got caught up on my loan payments as I got behind when I got laid off from my job. When I was in default, the bank said I would not be able to set up an online account to look at my information and make payments. I understood, but then I got caught up on my payments so I owed $- as of -/-/2016. I called to set up online banking but they told me I could not set up online banking because I was once in default and now can ne... |
BMO Harris Consumer Loan managing the loan or lease November 16, 2016 - I contacted BMO Harris regarding our - auto loans that we have financed with them. Both loans are current accounts & have never been past due. My husband recently was out of work due to - & there was payroll issue with his check. To avoid being late, I contacted BMO Harris to inquire about a deferment/extension since this would be an a short term issue as it was already in process of being rectified. After they reviewed the accounts, while I did qualify for the deferment/extension they would not approve it because it was based on my husband 's income interruption & not mine, but both loa... |
BMO Harris Consumer Loan managing the loan or lease December 5, 2015 - I financed a new car in -/-/- with BMO Harris bank. I suffered job loss about a year later and was receiving numerous calls each day late at night from the collection company my account had been sold to. The collection company refused to take any partial payments I was able to make and frequently threatened me with law suits and seizing of property. Once I was able to begin making payments again, I made a payment of approximately $3600.00 and set up automatic payments thereafter. Automatic payments were taken from my account as agreed upon for nearly two years until my account was bough... |
BMO Harris Consumer loan managing the loan or lease December 1, 2015 - I purchased a car -/-/- and the loan was through BMO Harris Bank. I had to take a Chapter - Bankruptcy -/-/-. However, I was allowed to keep my car and make the rest of the payments IN FULL to a court-appointed trustee. I paid over $11000.00 in principal and over $800.00 in interest ( documentation attached ) to the trustee, who in turn paid BMO Harris Bank. I have completed all paybacks on my bankruptcy and yet Harris Bank ca n't seem to locate my title. They also turned me in to all - credit report agencies as having over $8000.00 charged off as bad debt '' which is ab... |
BMO Harris Consumer loan managing the loan or lease August 27, 2015 - I made my payments on time with BMO HARRIS bank, and somehow they missed one of the checks my bank sent, the money cleared my bank account, and the funds were taken from my - checkings account. this happened - of 2014, they 've been calling me an harassing me for a whole year about it, and I already explained the situation - times to different people. they never put notes on the system, they 've called my mom at work, my brothers and almost got my Mother fired, I am a United states Marine. a and they call my job everyday from the same number. and they are not trying to work hard to fi... |
BMO Harris Consumer loan managing the loan or lease August 6, 2015 - For the past several months I 've been paying extra principal ( or so I thought ) each month when I sent in my auto payment. When I called this week I discovered the extra money I 've been sending has simply been paying any additional interest rather than paying down the balance as intended. So now I 'm paid ahead a month or more when I want to have my balance lowered as intended. When I contacted customer service they attempted to make me feel like this is a benefit to me, in case I do n't want to make a payment in the future I wo n't have to since I 'm paid ahead. Seems like flawed logic at ... |
BMO Harris Consumer loan managing the loan or lease July 6, 2015 - BMO Harris Bank issued me an auto loan. Once I 'd paid the loan in full and filled out a change of address form on their own website that same day - they still sent the loan to the address from 3 years ago. They told me they would call back in a week if the title had n't been returned and make it right - they never called back - every time I call they make up some excuse and are basically just hoping I go away. ... |