SunTrust Banks, Inc. Domestic (Us) Money Transfer Complaints

Review and analysis of over 2 Domestic (Us) Money Transfer complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 2 official complaints related to Domestic (US) money transfer. Out of the 2 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Domestic (Us) Money Transfer Consumer Complaints


SunTrust Banks, Inc. Money transfers incorrect/missing disclosures or info

March 25, 2017 - Asked for correction of a - from Suntrust. They refused our bank also. We moved our funds from one IRA to another IRA at -. - told us to get a cashiers check made out to - doing business for - and -. We did. We did not touch the money, but they show us as a gross distribution, not a transfer. Our bank, -, called and talked to their IRA department. They were told that Suntrust would throw their forms in the trash and would not correct this. Suntrust also told us we would have to go back to the bank in -, GA that handled this. We live in - FL now....

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SunTrust Banks, Inc. Money transfers money was not available when promised

April 27, 2016 - I initiated a transfer between Suntrust Bank and - - for $1200.00 and the transfer was never completed. I have visited the local Suntrust Branch and called numerous times to locate the missing transfer initiated on - -, 2016. I have not received the money and Suntrust is very apologetic, but can not locate the missing transfer. ...

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