SunTrust Banks, Inc. Money Transfers Complaint

SunTrust Banks, Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised Florida

I initiated a transfer between Suntrust Bank and - - for $1200.00 and the transfer was never completed. I have visited the local Suntrust Branch and called numerous times to locate the missing transfer initiated on - -, 2016. I have not received the money and Suntrust is very apologetic, but can not locate the missing transfer.