Review and analysis of over 71 Other Bank Product/Service complaints against First Data Corporation
First Data Corporation consumers have reported over 71 official complaints related to Other bank product/service. Out of the 71 consumer complaints against First Data Corporation, 17% were disputed by the consumer (i.e. the consumer was not happy with how First Data Corporation responded to their complaint) and 86% were processed in a timely manner. 7% of consumer complaints against First Data Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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First Data Corporation Bank account or service deposits and withdrawals March 18, 2017 - On -/-/- I was awarded FAFSA ( -/-/- was awarded Federal Work Study ) from -/-/-, but instead of sending me a check I have to either choose a service between either a " Wolverine Card '' or Direct Deposit service provided by a company called - ( - ; the company ) ; - does not issue checks. -, both on their website and at the financial aid office, has authorized this company to release of these funds by my only - options. - explained I should have receive the funds BY -/-/- but within - business days from time of award letter. I did not understand the ... |
First Data Corporation Bank account or service account opening, closing, or management February 6, 2017 - First Data was my merchant processor up until -/-/- I submitted a request to close - accounts, which were supposed to close on that date however a mistake was made on their end and - of my - accounts were left open. The account numbers which were left open are - and -. The account that was closed ends in - ( I dont have the full account number but I can get it. ) Over the course of the last - years my bank accounts have been ach debited $66.00 and $76.00 per month for service that has not been provided to me. I have NO activity in my merchant processing with First... |
First Data Corporation Bank account or service making/receiving payments, sending money January 26, 2017 - My company - - , - is a toy scooter company that sells to major retailers, such as - - -, -, -. We also have our own website that sells directly to consumers. - We contracted with First Data Merchant Services to process our website payments -/-/-. We have been doing business with them since then. This past holiday season, we had a huge spike in sales and on - our account was deactivated by First Data Merchant Services. My E-Commerce person sent me an email indicating that we had been deactivated and he did n't know why. When I contacted First Data, I spoke t... |
First Data Corporation Bank account or service using a debit or atm card August 15, 2016 - I purchased an item online from - - - ( - ), but they did not ship the item. When I contacted them they refused to provide a refund. I contacted my debit card issuer ( - ) and all I have gotten is the runaround, no provisional credit, nothing.... |
First Data Corporation Bank account or service account opening, closing, or management June 18, 2016 - I requested to have my account closed and funds returned to me via papercheck several months ago because I do n't use this prepaid card and lost it. Each month they continue to charge me a - paper statement fee and - for account maintainence fee. I 'm still have not received my money. Each time I call it takes - minutes to talk to anyone. I finally waited the - minutes in - - to get a live person. They told me they never received my request, that it was my responsibility to make sure they do their job ( please listen to that call, that statement was actually made ) and that n... |
First Data Corporation Bank account or service account opening, closing, or management May 27, 2016 - I require your assistance to have a check card, closed, given card account is currently held under my name, as a former employee of - - services in -, USA. Further note as of -/-/2016 Money Network with an address in the state of -, refuses to close this check card. It is possible that the intention of Money Network is to levy so-called " nominal fees '' on my person, said fees are a burden as I am unemployed. How hard can it be to close a check - card? The contact information for Money Network is as follows : Money Network - - - - -, - - - - P:- ... |
First Data Corporation Bank account or service using a debit or atm card May 16, 2016 - I called the company advised them of an unauthorized transaction and was told to fax a paper stating why. I advised the company I did not authorize the company to draft my account. The company denied my claim stating the company has drafted my account once before. I called the company and told them I made a one time payment and that I did not authorize any other transactions. The company advise me that if I paid a company one time they had permission to draft my account any other time after that. I asked if I went to - and swiped my card and 4 months later they charged me again would that a... |
First Data Corporation Bank account or service using a debit or atm card May 6, 2016 - I woke up and checked my account and found that about 2 hours earlier when I was sleeping a charge of $100.00 was made at -, i disputed charge and - denied claim with no reason, and I did provide signed doc stating I never made this charge and my card was in my possession.... |
First Data Corporation Bank account or service account opening, closing, or management April 15, 2016 - A former employer opened a retirement account in my name for $100.00 in 2012. I have watched as quarterly fees have steadily reduced it to $76.00. I received notice that my former employer was switching retirement companies and that i had the option to cash out the amount. I took the cash out as it was would be unwise to just let it dwindle to nothing with the fees. The rep said numerous times on the call that I recorded that I would receive a check for $76.00 and never once mentioned any fees. However, once I received the check it was only for $36.00. I have the recorded call I can pr... |
First Data Corporation Bank account or service using a debit or atm card March 12, 2016 - I have an ADP Aline card which is an employer sponsored card to receive direct deposit of checks. On - -, 2016, I went to a restaurant and place an order utilizing my ADP card. Unfortunately, I had to cancel the order due to bad service and inedible food. I told the clerk to cancel the order and he said he could not. The transaction was registered as a credit card purchase. I collected the receipts and did not sign for the order. I contacted ADP Aline on - -, 2016 and requested that the pending transaction be stopped due to an unauthorized transactions. I was informed that a disput... |
First Data Corporation Bank account or service account opening, closing, or management January 28, 2016 - A few years ago I tried a small business and wanted to process credit cards. I signed up thru - - and First Data. They sent me a machine which did not work from day one. I called them and they said they would send me another machine for $40.00 more dollars. I refused. After months of trying to get this worked out I finally got an email from them telling me to return the machine and the nightmare would be over. I followed their instructions and have the postal receipt. Since then I have been harassed by First Data for lease rental fees ( after I was told the whole mess was resolved ). I... |
First Data Corporation Bank account or service making/receiving payments, sending money January 22, 2016 - I received several errors and miss matched info and as well devices not working properly or sent to the wrong addresses, thru the company of first data. As I had to dispute and spend time and money on these mistakes made by the company as well as a return label, thru first data of - - - Nd - bank. ... |
First Data Corporation Bank account or service account opening, closing, or management January 15, 2016 - I received a request from " Money Network '' to verify my identity. The request was for - of the following items : Social Security card, Passport, Driver 's License, Military I.D., Green card, etc. The letter said they needed these documents to upgrade my account to a Premier Account. They asked for the documents to be mailed to Money Network, - - - -, - GA -. Or, fax to : -. ... |
First Data Corporation Bank account or service account opening, closing, or management December 30, 2015 - My corp chain # -, - -, - - -, -, Pa - Business Name : - I was charged $75.00 to remove a feature offered by - - when using their " quick shopping cart '' product. The feature is on the " Set Up '' tab, " Operations '', " Payment Options '' tab on the - - Website. As a merchant, you must select this " credit card ( Recommended ) '' option, in order to get customers who would like to pay with credit cards. This is a $10.00 a month charge from - - which is managed by First Data ( known as " - '' ). I switch products with - - by removi... |
First Data Corporation Bank account or service making/receiving payments, sending money December 17, 2015 - My wife had lost her debit card and had a pending service appointment at a hair salon - -, -, NC -. I called the salon and inquired if they accepted checks for payment because we needed to cancel the appointment, otherwise. I was told by the salon they would gladly accept our check for payment. When my wife completed the service and presented the check for payment it was rejected by Telecheck, record number -. We called Telecheck at - to ask why and were told under no circumstances would they accept the check for the merchant. The reason we were given is not that we have writ... |
First Data Corporation Bank account or service making/receiving payments, sending money December 11, 2015 - -/-/2015, I used the Commuter Check Card from ADP to buy the monthly - subway card. The pre-tax benefit amount of $110.00 was deducted but did n't get added to the subway card. Upon extensive correspondence with -, they informed the said amount was refunded to ADP. ADP initially said they did not get any refund on the card and on sending - 's response letter and refund confirmation to ADP, they stopped responding and still have not issued the refund. ... |
First Data Corporation Bank account or service using a debit or atm card December 10, 2015 - On -/-/15, I attempted - purchases with my debit card issued by - - - -. Both were declined although I had funds in my account. I visited the credit union on -/-/15 to see what happened. The representative informed me that the debit card issuer STAR determined that my card was compromised and cancelled it on -/-/15. I had received a new card, but did n't activate it because there was no explanation issued with the card about why my current card was being replaced.Although my card was cancelled on -/-/15, no one informed me and I continued to use the cance... |
First Data Corporation Bank account or service making/receiving payments, sending money November 19, 2015 - I have a Health Savings Account ( HSA ) with a local bank. Sometime early in the year the bank was sold to another regional bank. I had always paid for my prescription drugs with a check from the Health Savings Account. Since the change to the new bank - of the local drug stores - - and - will now not accept my check from my HSA. At issue is Tele-Check Services which both of them use to validate checks. I talked with the agent from Tele-Check who said that they did not accept checks from HSA accounts. I have used an HSA account for over 5 years before writing checks for prescriptions,... |
First Data Corporation Bank account or service account opening, closing, or management September 30, 2015 - Merchant ID -Lease # -We took what was supposed to be - trial offer for a processor and credit card processing machine. We tried out the products and we suffered a charge-back within the first week of having the machine/processor. The bank called our company and advised us the processing account was closed which was 7 days after we opened the account. Now this company first data is saying we have to pay a four year lease because of the initial paperwork that we signed taking the delivery of this machine. Our salesman told us it was 30 days risk free and now this company wants - dol... |
First Data Corporation Bank account or service making/receiving payments, sending money July 16, 2015 - MY name is - - -. I work for - - since -. At the beginning of my employment, - deposit my paycheck with the ADP Bank before my personal account was set up. After the personal account was established with the - - Bank, - - direct all the new deposit to the new account. ADP bank closed my account on - without notification to - or to me.the account remain in it over $2500.00. On -/-/-, I received an old letter dated -/-/- was forward to me through the post office from ADP bank saying the account is closed. I contact ADP bank more than - times ... |
First Data Corporation Bank account or service account opening, closing, or management June 23, 2015 - A company known as First Data is phoning a friend of mine regarding my account with their company that is overdue after my - went out of business -/-/-. My friend, - - ( of - -, Florida ) has nothing to do with my account with First Data ; she is not a signatory on any paperwork or agreements with this company ; and is no way responsible for any business or financial doings with First Data. ... |
First Data Corporation Bank account or service account opening, closing, or management June 19, 2015 - First Data Global Leasing/corporation did nothing but deceive from the - meeting with company representative - -, promising a non existent manual processing machine ( - '' ) for a trade show promotion, to no initial fees which were taken from my business account 5 days later, an automatic signup for - '' coverage that I specifically and quite clearly declined and all on a binding contract that was never signed. Repeated phone calls were never returned by the F.D.G.L. representative, - -, to address these issues. But when I went to -, the point of vender contact, a cal... |
First Data Corporation Bank account or service using a debit or atm card June 19, 2015 - I work for a Company that does business with - - - -. - provides SPIFF 's as bonuses to the sales people. Money Network is the provider that - uses to distribute these bonuses. In - of this year I received - debit cards from Money Network and I activated them on-line. On -/-/- - made a deposit of $75.00 into - of my cards as a - bonus. -/-/- I attempted to access my bonus funds and had the card declined. I called Money Network and was told that I had to fax a copy of my social security card, drivers license and passport to verify my account. I did n... |
First Data Corporation Bank account or service making/receiving payments, sending money June 17, 2015 - - store # - in -, try paid with personal check, got decline bi TELECHECK COMPAY. I have money in bank. Called TeleCheck company ask what go on? answer because never pay with check the system take action. ( negative? ) -because try to use it pay via check? ( not fear ) ... |
First Data Corporation Bank account or service account opening, closing, or management April 16, 2015 - I called Telecheck on Friday -/-/- & spoke to -. I explained that we had unplugged our - machine at the close of business on -/-/-. At that point we stopped processing check payments electronically the equipment had been returned & our lease had been cancelled & settled. I was advised to notify them by fax that I was cancelling our service. The statement I had received indicated that it covered the -/-/- through the -/-/- billing period. It showed that they intended to withdraw $10.00 from my bank account on -/-/-. Since their services were not utilized in this... |
First Data Corporation Bank account or service deposits and withdrawals March 25, 2015 - I Canceled my Credit Card or Merchant Services company and then got hit by predatory fees. I called to cancel was given instructions on returning the Credit Card terminal which I followed & from that point forward they began pulling money from my account through ACH charges. I attempted to handle it through my bank but because it 's a business account, I would have to catch the charges within 24 hours. Prestige & First Data know what banks can and can not do so they are VERY sly in changing dates, numbers, and descriptions so my bank can not just deny future charges because they will change an... |