First Data Corporation Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

First Data Corporation Bank account or service department,

Other bank product/service Using a debit or ATM card Nevada

I have an ADP Aline card which is an employer sponsored card to receive direct deposit of checks. On - -, 2016, I went to a restaurant and place an order utilizing my ADP card. Unfortunately, I had to cancel the order due to bad service and inedible food. I told the clerk to cancel the order and he said he could not. The transaction was registered as a credit card purchase. I collected the receipts and did not sign for the order. I contacted ADP Aline on - -, 2016 and requested that the pending transaction be stopped due to an unauthorized transactions. I was informed that a dispute was formulated and that I should find out about the transaction in 7 calendar days. Consequently, on - -, 2016, I checked my account to see no credited balance. I called and spoke with a manager of the organization and was told that they called the merchant and the purchase was authorized. However, it was not. I asked if they had my signature on receipts they responded no. I then asked to start the dispute processed again and was told that I would need to provide an address for mailing legal correspondence. I informed the manager that I have no mailing address at the time and if they could mail it to my nearest post office, she responded, " no. But we can mail it to a friends house. '' Thus, due to me not having a physical address I was denied the right to dispute the transaction. Additionally, I have monies deduction from my account without authorization. What can I do?

First Data Corporation customer in Nevada
Mar 12, 2016

* Source: CFPB Complaint Database

First Data Corporation response to complaint:
Closed with explanation

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Contact First Data Corporation

https://www.firstdata.com/en_us/home.html
866-965-8330
[email protected]
5565 Glenridge Connector NE Ste 2000
Atlanta GA 30342
First Data Corporation
First Data Corporation

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