Other bank product/service Account opening, closing, or management
First Data Corporation Bank account or service department,
Other bank product/service Account opening, closing, or management Pennsylvania
My corp chain # -, - -, - - -, -, Pa - Business Name : - I was charged $75.00 to remove a feature offered by - - when using their " quick shopping cart '' product. The feature is on the " Set Up '' tab, " Operations '', " Payment Options '' tab on the - - Website. As a merchant, you must select this " credit card ( Recommended ) '' option, in order to get customers who would like to pay with credit cards. This is a $10.00 a month charge from - - which is managed by First Data ( known as " - '' ). I switch products with - - by removing the " quick shopping cart '' product and added the " online shopping store ''. With the online shopping store you no longer need the feature " credit card managed by first data '' because now it 's all included for free
When I enrolled with the " Quick Shopping Cart '' I never received information on a fee would be charged if I cancelled. I was also not aware that I would be put on a contract for 3 years until - 2018. I clicked the green check marked within the - site and then received a call from First Data on how to put a code into the website in order to start receiving customer credit card statements. I am disputing this because I never received paperwork that a cancellation fee of $75.00 would be charged, therefore I should receive my $75.00 back.
First Data Corporation customer in Pennsylvania
Dec 30, 2015
* Source: CFPB Complaint Database
First Data Corporation response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.firstdata.com/en_us/home.html |
Phone | 866-965-8330 |
[email protected] | |
Address | 5565 Glenridge Connector NE Ste 2000 Atlanta GA 30342 |
First Data Corporation | |
First Data Corporation |
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