First Data Corporation Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

First Data Corporation Bank account or service department,

Other bank product/service Making/receiving payments, sending money Georgia

I have a Health Savings Account ( HSA ) with a local bank. Sometime early in the year the bank was sold to another regional bank. I had always paid for my prescription drugs with a check from the Health Savings Account. Since the change to the new bank - of the local drug stores - - and - will now not accept my check from my HSA. At issue is Tele-Check Services which both of them use to validate checks. I talked with the agent from Tele-Check who said that they did not accept checks from HSA accounts. I have used an HSA account for over 5 years before writing checks for prescriptions, doctor visits, etc. Once my bank was bought they returned a few checks and I paid both since they were written on the previous bank check. The bank said that is no issue because they still honored the old check and the account or bank routing had not changed. I am mystified why these drug stores would use a check validation system that is so clueless about HSA accounts. TeleCheck even tried to say it was a - drug company problem. I knew that was not true because they denied it at - also. I am responsible for funding my own HSA so I ended up having to put the cost of medicine ( not cheap ) on my personal credit card which defeats the purpose of having a tax free HSA.

First Data Corporation customer in Georgia
Nov 19, 2015

* Source: CFPB Complaint Database

First Data Corporation response to complaint:
Closed with explanation

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Contact First Data Corporation

https://www.firstdata.com/en_us/home.html
866-965-8330
[email protected]
5565 Glenridge Connector NE Ste 2000
Atlanta GA 30342
First Data Corporation
First Data Corporation

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