First Data Corporation Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

First Data Corporation Bank account or service department,

Other bank product/service Deposits and withdrawals California

On -/-/- I was awarded FAFSA ( -/-/- was awarded Federal Work Study ) from -/-/-, but instead of sending me a check I have to either choose a service between either a " Wolverine Card '' or Direct Deposit service provided by a company called - ( - ; the company ) ; - does not issue checks. -, both on their website and at the financial aid office, has authorized this company to release of these funds by my only - options. - explained I should have receive the funds BY -/-/- but within - business days from time of award letter. I did not understand the statement so asked for clarity. She explain, by example, that if I had been awarded on the -/-/- then they have - business days to deposit the funds, but if I was awarded on the -/-/- then I would have to wait until the -/-/- of -/-/-. It has been well over - business days so I called - at their toll free number. The customer rep informed me of - things : - Unless I get a card from them they will not release the funds 5 days AFTER the -/-/- ; - That from his screen he was only permitted to view my deposit information ( invasion of privacy to give reps display of bank account router and account number ) ; and - and if I wanted my funds before the -/-/- I need to get the card. This is extortion similar to the banking practices of -

First Data Corporation customer in California
Mar 18, 2017

* Source: CFPB Complaint Database

First Data Corporation response to complaint:
Closed with explanation

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Contact First Data Corporation
[email protected]
5565 Glenridge Connector NE Ste 2000
Atlanta GA 30342
First Data Corporation
First Data Corporation

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