First Data Corporation Bank Account Or Service Complaint

First Data Corporation Bank account or service department,

Other bank product/service Account opening, closing, or management West Virginia

I called Telecheck on Friday -/-/- & spoke to -. I explained that we had unplugged our - machine at the close of business on -/-/-. At that point we stopped processing check payments electronically the equipment had been returned & our lease had been cancelled & settled. I was advised to notify them by fax that I was cancelling our service. The statement I had received indicated that it covered the -/-/- through the -/-/- billing period. It showed that they intended to withdraw $10.00 from my bank account on -/-/-. Since their services were not utilized in this time frame, I respectfully requested that they cancel this transaction. They did not cancel the transaction and the charge went through for the -/-/- cycle although their sevices were not used in -/-/-. I then received an invoice for the period of -/-/--/-/-. I immediately called and spoke to -. She explained that our cancellation, although submitted and received on -/-/-, was not affective for thirty days from submission. She advised that our cancellation order was not applicable until -/-/-. I explained to her that their services were not utilized during -/-/- and that this is an unethical business practice. I advised that I would be reporting this practice to the Consumer Financial Protection Bureau for their investigation. I then contacted our bank and stopped the withdrawal for payment of this invoice. I have now received another invoice for -/-/--/-/- including additional fees. I have mailed a letter to Telecheck advising of what has transpired and that this invoice will not be paid. I have attached copies of the relevant correspondence.