First Data Corporation Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

First Data Corporation Bank account or service department,

Other bank product/service Account opening, closing, or management California

First Data was my merchant processor up until -/-/- I submitted a request to close - accounts, which were supposed to close on that date however a mistake was made on their end and - of my - accounts were left open. The account numbers which were left open are - and -. The account that was closed ends in - ( I dont have the full account number but I can get it. ) Over the course of the last - years my bank accounts have been ach debited $66.00 and $76.00 per month for service that has not been provided to me. I have NO activity in my merchant processing with First Data since they are not my merchant processor and have not been since -/-/-. These charges went unnoticed for a number of reasons 1. The wording in the statement is misleading because First Data uses the word " Deposit '' ( read below ) leading me to think its a deposit going into my account without looking at the actual charge which is my mistake. 2. I have so much activity on my account on a daily basis I simply overlooked that these were fees.


to talk to and gave no reason why they can not refund me for these - years of fees except to say that there are no notes in the system that I wanted the accounts closed. He also mentioned that First Data was working on a system to check if an account is in active for a certain period of time and if so then to disable it - would have been nice to have this system in place - instead I have been charged over $3500.00 in fees for a company/service that I do not use. I contacted First Data and explained the situat

First Data Corporation customer in California
Feb 06, 2017

* Source: CFPB Complaint Database

First Data Corporation response to complaint:
Closed with explanation

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Contact First Data Corporation

https://www.firstdata.com/en_us/home.html
866-965-8330
[email protected]
5565 Glenridge Connector NE Ste 2000
Atlanta GA 30342
First Data Corporation
First Data Corporation

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