Banco Popular North America Savings Account Complaints

Review and analysis of over 13 Savings Account complaints against Banco Popular North America

Banco Popular North America consumers have reported over 13 official complaints related to Savings account. Out of the 13 consumer complaints against Banco Popular North America, 38% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular North America responded to their complaint) and 100% were processed in a timely manner. 23% of consumer complaints against Banco Popular North America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


Banco Popular North America Bank account or service deposits and withdrawals

September 22, 2016 - I 've opened an account with -. I needed to link an external account to it to transfer the money. Apparently, the external account I 've linked could be used to transfer the money. However, only - external account can be linked to the popular direct account and it can not be removed by the customer. I 've spoken with several CSR 's about this issue, the most recent one was on -/-/16. I spoke with - who told me that the supervisor will call within one hour. No one called. The next day, -/-/16 I spoke with another CSR, who told me that the supervisor, -, will call me back...

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Banco Popular North America Bank account or service account opening, closing, or management

September 22, 2016 - I recently opened an account at populardirect.com, a division of Banco Popular North America. After requesting twice they delete the external account I had linked for transfers and were unsuccessful, I decided to close my account. I 've requested the account be closed and all funds returned to me over a month ago. I 've contacted them approximately 5 times and each time there is some problem why they ca n't close the account. I 've been told conflicting things each time I contact them. For example, I was told they could ACH the funds to another account once the account closure is initiated. Ye...

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Banco Popular North America Bank account or service account opening, closing, or management

April 3, 2015 - I got a flyer form Popular Community Bank of -, - - saying if I open a savings account and deposit $1000.00 I will get $100.00 bunus if I keep the account open for - month. ( I have the flyer ) I opened an account with Popular Community Bank ( - - ) located at - - -, - -, - - on - -, 2014 as required in the flyer. I deposited a total of $1100.00 in form of - deposits - for $1000.00 and another for $100.00 at the same time. I have the deposit receipts. After - months they failed to credit my account for $100.00 bonus. I visited t...

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