Banco Popular North America Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Banco Popular North America Bank account or service department,

Savings account Account opening, closing, or management California

I got a flyer form Popular Community Bank of -, - - saying if I open a savings account and deposit $1000.00 I will get $100.00 bunus if I keep the account open for - month. ( I have the flyer ) I opened an account with Popular Community Bank ( - - ) located at - - -, - -, - - on - -, 2014 as required in the flyer. I deposited a total of $1100.00 in form of - deposits - for $1000.00 and another for $100.00 at the same time. I have the deposit receipts. After - months they failed to credit my account for $100.00 bonus. I visited the branch of - since they have taken over all branches from Popular, they refused to honor the bonus. I called Popular and they said to contact -. I am being stonewalled by both the banks. I am filing this complaint to see if they have done the same thing to other people. I am more interested in seeing that this kind of unethical behavior is exposed and corrected. -Email : --

Banco Popular North America customer in California
Apr 03, 2015

* Source: CFPB Complaint Database

Banco Popular North America response to complaint:
Closed with monetary relief

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