TMX Finance LLC Title Loan Complaints

Review and analysis of over 77 Title Loan complaints against TMX Finance LLC

TMX Finance LLC consumers have reported over 77 official complaints related to Title loan. Out of the 77 consumer complaints against TMX Finance LLC, 19% were disputed by the consumer (i.e. the consumer was not happy with how TMX Finance LLC responded to their complaint) and 99% were processed in a timely manner. 8% of consumer complaints against TMX Finance LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Title Loan Consumer Complaints


TMX Finance LLC Consumer Loan charged fees or interest i didn't expect

April 7, 2016 - I applied online for a personal loan through Instaloan. Never during the application process did it mention anything about needing my car title as collateral for this type of loan. They do have - lienholder loans but that was not what I was applying for. The loan was approved for more than I originally applied for, The manager of the local store called to inform me that my application was approved and that I needed to bring my car title, proof of income, Id, etc. I asked why I needed my car title and was told that due to my credit score I would need to bring the title as collateral and once...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect

March 30, 2016 - The balance now is $290.00 and it was $240.00 and we were sent a letter of default when we have n't missed a payment. The manager of this place will call you 4 to 5 times a day. She has called people of contact more than one time a day even when you tell her when you will pay and what you will pay they continues to call. This is harrassment and should n't be happening. She is rude and if she is doing us like that she is doing others the same way. We have had a loan before from another branch for more money and we were never treated the way we are now. ...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect

March 15, 2016 - Title Max will not give me any statements or receipts for payments made on the loan or how they accrue interest for payments. It seems I am never paid down. They lost my title and then placed a lien on the car when I demanded a full account summary and transaction statement. They are leaving me threatening voicemails to repossess my car and the balance is double what I borrowed after making payments for a year. ...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect

January 27, 2016 - I applied for a loan to improve my credit score. I opened a vehicle refinance loan with Instaloan. The loan interest rate is 57.4 %. I did not realize how high the rate was going to be. I also did not know my payments would not reduce the principal loan amount, it covers interest only. In addition I can not send payment by mail. I must physically appear in the their office to make a payment. The office is an hour away. I feel I was taken advantage of because the rate, payment and payment system. ...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect

January 26, 2016 - I WAS CONNED- I WAS TOLD THAT THE BALANCE WOULD DECREASE EACH MONTH. I WAS TOLD THAT THE ROLLOVER WOULD LESSEN AND AFTER SO MANY PAYMENTS, I 'D BE PAID OFF- LIKE AN INSTALLMENT LOAN. TITLE LOANS DO N'T DECREASE WITH PAYMENTS- IT IS BASICALLY REFINANCED EACH TIME YOU DO N'T REPAY THE ENTIRE AMOUNT. THE REPRESENTATIVE MISREPRESENTED THIS FACT. WHENEVER I ASKED QUESTIONS ABOUT THE PROCESS, I WAS TOLD TO BORROW MORE MONEY. NOW I ASKED FOR AN E-TENSION FOR A PAYMENT AND I WAS TOLD THAT IN ORDER TO DO THAT I WOULD HAVE TO SURRENDER MY CAR IN ORDER TO PROCESS THAT REQUEST. EACH TIME I CALLED, THE MAN...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect

January 22, 2016 - I have had a title loan with title ax for 3+years, during this time I have paid interest charges, paid down principle, increase my loan, and paid several late fees. The issue is when I requested an increase in loan amount they did not ask what my income was although they knew I was on -. They provided me an additional -. Dollars. After this when I returned in I believe they ask that I sign some old documents from months before stating I received disclosures. I have been asked each time since to sign the same statement but have never received any disclosures. I now am past due and when sp...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect charged fees or interest i didn't expect

November 26, 2015 - i make a emergency loan with titlemax to try to save my house in the amount of - that is already pay, plus over - on interest and they keeping calling me to take my truck away, i only recive harrasing calls from them and a tow truck around my house everyday-i aply online for a title loan in nj and they aprove but send me to delaware. i find out that title loans are ilegal in nj ...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect charged fees or interest i didn't expect

November 10, 2015 - For a $600.00 loan been paying for over a year. My supposed payments were not payments but the interests payments. This to me is deceiving. ...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect charged fees or interest i didn't expect

November 3, 2015 - I took this note out - 2013 in the amount of $1300.00 to help my son out. As of today I have paid in $6800.00 with a balance of $770.00 remaining. I was told this was a two year note and as you can see it has been 29 months. I was also told that my due date had been changed to the - of each month only to find out yesterday that it was not moved but I have been receiving late fees each day I am past the - of the month. I have requested a copy of my contract from TitleMax and hope to have by the end of this week. ...

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TMX Finance LLC Consumer Loan lender repossessed or sold the vehicle lender repossessed or sold the vehicle

October 26, 2015 - I took out a title loan for $2600.00 from Titlemax on -/-/2015. The company advertised same day cash. When I finished the paperwork the company cut me a check which was a breach of the agreement. I took the check to the bank it was drawn off of, -, and they informed me they could not honor the check until they spoke directly with the guarantor of the check. I called the location and the check was no honored until the following day. I am currently 19 days past the due date of my loan and Titlemax has sent a truck to repossess my vehicle. I called Titlemax after they opened to take ca...

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TMX Finance LLC Consumer Loan charged fees or interest i didn't expect charged fees or interest i didn't expect

October 23, 2015 - I am a - single women living on a fixed income. I took out a title loan with Title MA- for $3200.00 in - of 2014. I understood that I would have a payment of $410.00 each month until I reached the total $3600.00 which was the loan plus interest. After - payments of $410.00 each month or $3300.00 I still owed $3200.00 of principle and another $410.00 of interest. When I realized that the payments were only fees I asked the women at Title Max " do you expect me to pay this every month and not pay off the loan ever? If I had been told that I would have never taken the lo...

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TMX Finance LLC Consumer loan can't contact lender

October 13, 2015 - Went TitleMax in -, VA to inquire about a loan, to simpky get an assessment of how much they might lianThe man I talked to was - -, and told him that I simply wanted an assessment. They said theyTook pictures of the vehicle, extensively, including the VIN number, inside of door, and the tags. I did n't know why that was necessary to just get an assessment. I told him I was n't getting a loan, I just wanted to know how much they would loan me and how much such a loan costs. Car is worth about $3500.00, but they said they would loan him up to $2000.00. I only wanted to borrow $1500...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

October 9, 2015 - Hi, I am a - dependent that received a title loan from Title Max. I received about $3200.00 and I 've already paid them - payments of $400.00 and after I calculated the total number of payments I would have to pay them over $9000.00. If you are a day late they start charging $ - and your car is up for repossession plus you can no longer make payments over the phone. You have to go into the office which is - minutes away from me. I am really considering giving them the car because I refuse to pay - the amount for this car. Is there any loophole being that I am a military de...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

September 24, 2015 - in -/-/- i received a auto title loan with Title Max its now -/-/- and i am still oweing - on a - loan. this is my complaint, i have comprehensive coverage on my truck and i stated that to them when i received the loan in -/-/- but what i have found out is the whole time i have been paying this loan every month never late, they have been add on charges for comprehensive coverage, that i already had and the only reason it come to light is a employee of title maxx brought this to my attention 2 months ago. Also because of all the refinances and the high insurance charges, [ ...

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TMX Finance LLC Consumer loan lender damaged or destroyed vehicle

September 22, 2015 - A few years ago I found myself between jobs. I reluctantly Took out an Auto Title Loan. I only needed - Yet the Agent convinced me that if I were to increase that amount to - that the interest would be better. I was late on a payment and they reposed my car. When the car was finally returned to me after two weeks, all of my I.D . including - - -, Drivers License, and Special I.D . to allow entrance to - - - Sites were stolen. The car stereo was broken and everything from the trunk to the glove box was gone. I did file a Police Report and have that number. Since then I h...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

September 7, 2015 - On -/-/2015 I visited the TitleMax office - - - - -. - -, CA - and I got an auto title loan for $2600.00. I signed the California Loan Agreement, Promissory Note and Security Agreement '' attached as titlemax loan - '', surrendered my auto title, and I got a check in the amount of $2600.00. I was told the loan is a fully amortizing loan, and that I had approximately $1100.00 in available credit. - and - were the employees that assisted me. I was told I had to hand deliver my - payments to their office at - - - -. On -/-/2015 I...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

June 28, 2015 - Our Son had medical problems and suffered a - - - and We discovered that he had this title loan and i went over to the title max office to pay off this loan and I about had a - - when I seen that they had a ludicrous Interest rate of 167.88 % SAD World when these type of people are allowed to charge a phenominal interest rate to people who are already in deep financial trouble. HOW CAN THIS EVEN BE LEGAL?? NEW LAWS NEED TO BE ENACTED, and all financial institutions should not make any types of loans that the people can never re pay! This file is written by father, - - -...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

June 17, 2015 - I went to Titlemax on - - - in -, GA on - - to apply for a loan with the title to my car. I received a loan for $2500.00. In - when I paid my - payment I asked what was the minimum I could pay. I was informed it would be $300.00. I had just been hired at a new company and getting settled in to my pay dates. I called again to make a payment on - - and I again asked what would be my minimum payment and was informed it would be $300.00. I was also informed by -, who wrote the loan for me on - -, that if I did not pay the entire monthly note of $360.00...

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TMX Finance LLC Consumer loan lender repossessed or sold the vehicle

June 13, 2015 - The company, titlemax, disclosed that I had an account and debt with them to my mother and my cousin. They are not approved - parties to be disclosing that info to. ...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

June 10, 2015 - Today, I went to pay on a title loan that I got a year ago. The loan was for $3500.00 and I have paid back approximately $2600.00 with most going to high interest rates and fees. I still owe $2000.00. I was informed that the location that I initially received my loan from was no longer able to finance '' me because the amount I owe is over the $1300.00 they were able to loan. I was never given any notice regarding this change when I made my - payment. Also, now I 'm very surprised because according to Title Max 's website they have this disclaimer regarding max lending as $1300.00...

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TMX Finance LLC Consumer loan lender repossessed or sold the vehicle

June 10, 2015 - I applied for a title loan on -/-/-. My vehicle was repossed -/-/- illegally,due to not being properly notified.I have not received a Notice of Right to Cure Title Maxx was communitcating with a person not on the loan. They was leaving messages and notice -. Per there system my address was correct and I have yet receive any notice before my vehicel repossed and the hood damaged in the process. - initiated the repo. Per repo agent - didnt know the make of my vehicle.She advised him it was gray and was at my resdience on -SC. I find this very odd, if she knew where my resid...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

May 20, 2015 - This Complaint should be read along with my CFPB Complaint # - of -/-/-, against TitleMax of Tennessee. Though I stated in my CFPB complaint Any and all Accounts '', I did n't specifically mention a second loan amount of $500.00, TM Account # -. As my current, CPFB - Complaint states I initially obtained a loan of $1500.00 in -/-/-. This second Account/amount for $500.00, initiated in -, arose out of money that I had been eligible to accept in -, but did n't take ( only - application ). My Complaint with this loan revolves around the same issues as cited in t...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

May 6, 2015 - I borrowed $1500.00, on a Title Loan from Title Max, -, TN, on -/-/-. As of -/-/-, I have paid $2000.00 ( $570.00 over the $1500.00 borrowed, - in 9 months ). Yet, the Merchant claims TODAY I still OWE- Balance - $1000.00, requesting a total - SUM of $3400.00, -effectively Interest & Fees of - - - $1900.00, on a $1500.00 - 9 month loan ( exceeding appx. 700 % APR ), abusing State & Federal Laws.. ...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

May 5, 2015 - I have been paying only the interest on a $5000.00 title loan that I was forced to get under duress of just losing my job. I have a car in which I spent nearly $2500.00 in repairs and the truck still does not work and I have missed work on several occasions due to this. I 'm in financial distress due to this and I even paid $670.00 which only went towards the interest. Had I know this would happen like this I would have never agreed to this amount of money. And to make matters worse I lost my home in a fire - - 2014. I need help, please help me.. ...

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TMX Finance LLC Consumer loan payment to acct not credited

April 24, 2015 - I got a loan from Instaloan ( Equity Auto Loan on report ) in -, GA. The Manager there gave me information that shows paid in full. This account is only on my - report. On my report, there is a closed account with a - balance. - they have put - different accounts on my credit report with - different balances showing that I have to pay those in full for $520.00 and $660.00. I disputed it twice showing that there were - duplicate accounts ( - open/- closed ). The account for $520.00 now shows $0.00 balance and closed. They said they contacted Instaloan and was ...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

April 9, 2015 - be for l got the loan the was 9.9 % l - what is the interest, there said 9.9 %, l later found out that the interest 119.9099 % if l had know l would not get it l try to pay this off l have paid all but $1400.00, now this titleMA- OF - - say my account balance $ --and look at my loan agreement l was not told that the finance charge is $3.00 the loan was for $300000.00 NO told me, TITLE MA- sent a tow truck to try to reposs my truck and have people sat at my house in the day time and night to try to reposs my pickup truck, and refuse to give my title back l have paid over $...

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TMX Finance LLC Consumer loan charged fees or interest i didn't expect

March 30, 2015 - - in - -, FL - - - - - -, FL - ph. - gave me a auto-title loan on or around - -, - and at the time I was - ( as of - -, - ), not receiving any - then or since, or had no means at all to repay the auto-title loan. I did not have to provide any proof that I had a job or any means to repay the loan, only previous pay stubs from a job/employment that I was no longer affiliated with. We went through the paperwork so fast, all they said was sign here, here, here, here. The were out to process as many loans as they could. In - -, another ...

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TMX Finance LLC Consumer loan lender repossessed or sold the vehicle

March 19, 2015 - I woke up - around - to find my vehicle missing from my friend 's apartment complex, which is about - miles from my house. I called the police, because I thought it was stolen. The police told me it was repossessed by TitleMax. I called TitleMax, speaking with a - -. She told me that I could n't access my vehicle, even to get my belongings until I paid $830.00. I live in -, -, but she told me the car had been taken to - -, -. I need the vehicle to get to work, and I may even lose my job by not having the getting to work today! It was my understanding that I woul...

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