TMX Finance LLC Consumer Loan Complaint

Title loan Charged fees or interest I didn't expect

TMX Finance LLC Consumer Loan department,

Title loan Charged fees or interest I didn't expect Texas

I have had a title loan with title ax for 3+years, during this time I have paid interest charges, paid down principle, increase my loan, and paid several late fees. The issue is when I requested an increase in loan amount they did not ask what my income was although they knew I was on -. They provided me an additional -. Dollars. After this when I returned in I believe they ask that I sign some old documents from months before stating I received disclosures. I have been asked each time since to sign the same statement but have never received any disclosures. I now am past due and when speaking with manager he offers only half off the late fee, I have paid this company well over - times the value of the car, I understand the need to repay but I need title max to understand my income and ability to repay

TMX Finance LLC customer in Texas
Jan 22, 2016

* Source: CFPB Complaint Database

TMX Finance LLC response to complaint:
Closed with explanation

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