TMX Finance LLC Consumer Loan Complaint

Title loan Charged fees or interest I didn't expect

TMX Finance LLC Consumer loan department,

Title loan Charged fees or interest I didn't expect Texas

Today, I went to pay on a title loan that I got a year ago. The loan was for $3500.00 and I have paid back approximately $2600.00 with most going to high interest rates and fees. I still owe $2000.00. I was informed that the location that I initially received my loan from was no longer able to finance '' me because the amount I owe is over the $1300.00 they were able to loan. I was never given any notice regarding this change when I made my - payment. Also, now I 'm very surprised because according to Title Max 's website they have this disclaimer regarding max lending as $1300.00. This has me very confused as to why they continued with my loan and allowing me to make payments knowing their max lending is $1300.00. I have paid on time and extra when I am able to so that I can be done with this loan.


higher and therefore I would now have to pay $390.00 a month at that location with very little of the payment going towards the principle. At this rate, I will pay more than what the car is worth for this rip off of a loan. The representative then informs me that if I want to keep the loan at the current location I will have to pay the difference of what I owe and their maximum lending amount, roughly $740.00 plus my - payment. Of course, I am not financially prepared for this because I have the documents for my - payment which I was going to pay $170.00. I was offered an extension up to - - because I asked if I could get -. I get paid - a month and therefore I am on a very tight budget. Now I will have to pay additional fees plus the - payment and $740.00. Title Max would not accept my - payment because of those changes. '' I will be in a financial bind because of these unexpected changes that I believe had every right as a consumer to be fully informed before the date of my - payment. I believe these changes are fraudulent considering Title Max was fully aware of their lending policies. I am meeting my end of the contract paying excessive fees and interest rates. Title Max has violated these terms by not fully disclosing their policy and thus violating me.

TMX Finance LLC customer in Texas
Jun 10, 2015

* Source: CFPB Complaint Database

TMX Finance LLC response to complaint:
Closed with explanation

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