TMX Finance LLC Consumer Loan Complaint

Title loan Lender repossessed or sold the vehicle

TMX Finance LLC Consumer loan department,

Title loan Lender repossessed or sold the vehicle South Carolina

I applied for a title loan on -/-/-. My vehicle was repossed -/-/- illegally,due to not being properly notified.I have not received a Notice of Right to Cure Title Maxx was communitcating with a person not on the loan. They was leaving messages and notice -. Per there system my address was correct and I have yet receive any notice before my vehicel repossed and the hood damaged in the process. - initiated the repo. Per repo agent - didnt know the make of my vehicle.She advised him it was gray and was at my resdience on -SC. I find this very odd, if she knew where my residence was why did a receive any notices at the address stated. The general Manager advised a Notice of Cure was sent in -/-/- but did receive the notice or any other forms of commuincation. I continued to pay on my loan and Title Maxx accepted payment until I made a payment of $-. My payment is $-. I wrote a note advising that I would pay the remaining on -/-/- when I dropped of payment on -/-/- which was 9 days late.I didnt receive a notice advising that Title maxx do


payment of $- because she could only accept $-. On the 19th day my car was repo with out properly notifying me.The General Manager stated she proceed with the repo due to failure to reply and she could not get in contact with me, but she sent the repo man to my residence address on file at Title Maxx - to pick up the vehicle. My question is why was I not sent any notices to the address on the account. Legally I am as the consumer is suppose to receive one notice of Right to Cure Per South Carolina Law section 37-5-110 and 37-5-11. I have the right. I was suppose to be given 20 days after i receive the letter to pay up that I didnt receive at the address of - SC - on the date the letter was supposed to be mailed at the said address. On -/-/- my car was repossed. I contact Title Maxx.. I was quoted that I had to pay the loan in full -. The she advised I could pay $- to bring the account current. She said I owed for -/-/- -/-/- and -/-/-. As I say again, If i was that far behind why wasnt' I notified and why wasn't the car repo in -/-/-. I have a reciept for where I paid by money on -/-/- $- Money order, and I paid $- of $- on -/-/-. How was I a month behind and still had possesion of the vehicle if a Notice of Rigth to cure was sent in -/-/- that I did not receive.If I had been notified properly, I would noy have had to pay repo fee of $-, may car would not have been damaged. I was making payments every month. Made - partial payment with a written notice that i will pay the other $- on -/-/- when I dropped off payment of $- on -/-/-. Also my right as a consumer has been voilated beacause The General Manager went the residence of - and discuss my account with her tell her I made a partial payment on my account and left a numerous notices with - on the door and in her hand that I and the payor didnt receive in hand. Per - she threw the notices in the trash becasuse that was personally business that should not involved her.When Title Maxx has my correct address on file and my employer information. I was voilated and I am going to file a civil case against Title Maxx -SC. I have pictures of damages while the car was in title Maxx possesion and receipt of -/-/- Payment. Thank you

TMX Finance LLC customer in South Carolina
Jun 10, 2015

* Source: CFPB Complaint Database

TMX Finance LLC response to complaint:
Closed with explanation

Consumer disputes how TMX Finance LLC handled their complaint

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