Review and analysis of over 15 complaints against Navient
Navient consumers have reported over 15 official complaints related to Received bad information about my loan. Out of the 15 consumer complaints against Navient, 27% were disputed by the consumer (i.e. the consumer was not happy with how Navient responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Navient resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Navient Student loan dealing with my lender or servicer received bad information about my loan December 17, 2015 - I 've been working with - - -, -. since - -, paying them $100.00 each month in order to have my debts with - - and - University " settled '' or " dismissed ''. I began receiving calls from Navient in -/-/-/-/-/- saying that they had taken over my account from - - and needed to speak with me regarding my accounts. Having been informed by - not to speak to any of the companies regarding my debts, but to refer them to -, I attempted to contact - to resolve the issue. I did n't hear back from - either in -/-/- or -/-/- despite cont... |
Navient Student loan dealing with my lender or servicer received bad information about my loan December 8, 2015 - On - -, 2015, I was informed by the CFPB " The company was unable to respond to my complaint because of pending litigation about the same issues raised in the complaint. No further action will be taken on the complaint. '' At this time I am submitting a new complaint to reassert the issue presented in complaint number -. ... |
Navient Student loan dealing with my lender or servicer received bad information about my loan December 3, 2015 - I have been asking for several years for an explanation of how the balance of my loan is so high. Frankly, I have another loan I am paying on through - and thought that that was the only loan. Then I got confused when a company called - was asking for money. I do not remember having - loans. The loan was for my daughter to go to what was originally - - -, then it changed to - University. This school is closed. I have never received a breakdown of the total costs. The - loan was about $ - and I have been making payments. The - loan I am disputing as they are saying... |
Navient Student loan dealing with my lender or servicer received bad information about my loan November 25, 2015 - I am not trying to get Navient in trouble I just need help with them trying not to let my private loans default. I have been doing my best to pay on my private student loan but this month I was not able to pay it and now I am going to be in default by - -. My bal is - in the rear that needs to be paid. But, I do n't have the money to give them. And I want them to give me until the - of - to give them the money. I had lost my job and I got a new one and the day I get paid is on the - of - and I just need time to pay them. Please help me. I do n't want my credit more damaged... |
Navient Student loan dealing with my lender or servicer received bad information about my loan November 15, 2015 - I am filing a complaint against Navient for fraudulent accounting, discriminatory harassment against an individual with a documented mental -, improper reporting to the credit bureaus, and mismanagement of my Department of Education loans.Navient has absorbed my Department of Education loans as well as ( - ) Private Student Loans from Sallie.I attended and was enrolled at - College from - - and graduated -/-/-.I have been under the supervised treatment of a doctor for - - and - throughout my period at - College.At the time I was medicated with a drug which has s... |
Navient Student loan dealing with my lender or servicer received bad information about my loan November 13, 2015 - I graduated from - College - -/-/2004 I had Private Student loans through -, now Navient. Since graduation, I have had BEYOND numerous problems with them. They have withdrawn monies from our bank account without authorization, changed scheduled payment dates/amounts without notice, failed to properly distrubute payments on account to correct loans, and have called us to collect payments earlier than scheduled to get a double payment for that month, then refused to return additional payments. They call my parents who are co-signors on my loans, up to 5 times a day trying to get addit... |
Navient Student loan dealing with my lender or servicer received bad information about my loan November 11, 2015 - I knew that I was eligible to consolidate my student loans, half of which would come due 6 months later ( -/-/- ), the other half immediately. I began calling Navient the day after I graduated to set a forebearance on the necessary loans so they would all be due in -/-/-, allowing me to consolidate them all at once. Once they were notified of my graduation, they were happy to do this for me. Three months later ( -/-/- ) I start getting notifications of payments due that month. I called again and spoke to a supervisor, and they said the agreement we made was only for my governm... |
Navient Student loan dealing with my lender or servicer received bad information about my loan November 2, 2015 - I contacted Navient back in - - 2015 to get foreberance because I am in school in -. I paid the - bucks. Now two months later I get a debt collector stating im two months behind. I called them and was told payment didnt go through. I asked them to tell me the account information. The person had entered it incorrectly. Because of their error im now behind and its affecting my credit. I live - and I put email correspondence. My family said they recieved no letter. The manager told me its not their fault and even though they made the mistake its my responsibility to make sure payme... |
Navient Student loan dealing with my lender or servicer received bad information about my loan October 30, 2015 - On - - 2015, A Navient representative called me on my cell, stating that he would finally be able to grant an affordable loan agreement for me. He identified himself as a supervisor, and told me we would be able to resolve my issue that day. To my surprise, this was the start of a financial scam I am certain was geared to diminish credit, confine me to a loan delinquent status, and secretly place me in a corrupt program that is designed to keep people in the dark about their loan status until it 's too late. Please see attached documents for my full case. ... |
Navient Student loan dealing with my lender or servicer received bad information about my loan October 30, 2015 - When I took out the loans with my co-signer from -, what the terms of repayment would be, including but not limited to the interest rate, were very unclear. I went through college with the understanding that student loans were a great way to pay for college with fair and favorable repayment terms. Since then at several different points I have felt like a bait and switch. The terms include what seem to me to be an extremely high interest wait on - of the - loans which is at 9.75 %, which accrued annually while I was in school. Then I went back to school after paying on my loans for abo... |
Navient Student loan dealing with my lender or servicer received bad information about my loan October 24, 2015 - My son was readily provided with numerous school loans from - in -. I cosigned a loan for him six years ago. When he was unable to afford all of the monthly balances, I stepped in to help several years ago. I made a large payment believing the loan was almost satisfied. It has taken me two years to get answers, loan paperwork and exact balances. In the past two years, after countless phone calls and letters from my end, interest capitalized. I requested an ombudsman this - but was actually connected to a Navient employee. My concerns are lack of explanation to my son when borrowing al... |
Navient Student loan dealing with my lender or servicer received bad information about my loan October 23, 2015 - I cosigned a Sallie Mae loan for my son because they would not approve him without -. So according to Sallie Mae - now - ) after a co-signer has paid on a loan for 2 years they can be removed from the loan. I have been paying on that loan ( under a special program so that I can actually afford to make the payments ) for over 2 years and when I contacted them about removing my name, now they say well, we have to make sure the primary will be financially able to make the payments. Well it 's not my problem if they ca n't afford to make the payments, I have done my just do by struggling ... |
Navient Student loan dealing with my lender or servicer received bad information about my loan October 21, 2015 - Name of school : - UniversityLocation : -, T-Navient is currently the servicer of my private student loans. Originally, - - serviced my private student loans from - - - after I graduated from -. In -, I went to - school, and Navient recently took over my loan. I graduated from my - school -/-/-. I contacted Navient in - - - while my private loans were still in deferment ), spoke with an agent, and we agreed upon a repayment plan where I would pay interest-only ( which would be $ -/month - for 24 months. I received my first loan bill in - -... |
Navient Student loan dealing with my lender or servicer received bad information about my loan October 20, 2015 - When my son entered college it was necessary to have a co-signer. The application indicated I would be the co-owner, which I had a problem with. The loan officer said I would not be responsible for the loan " that is just the way the form is created ''. I asked her if I could notate that on the Promissory Note with her name and she said yes. I wrote down everything she said and sign under the notation, not " on the doted line ''. -/-/- my son stop paying his loans on a regular basis, then not at all. - -Navient called my phone everyday, so many times that I stopped answering it. In ... |
Navient Student loan dealing with my lender or servicer received bad information about my loan September 29, 2015 - I was a student at - - from -. During this time I used - - as my lender. Once they became Navient I have had nothing but problems. I was on a payment plan from -. During this time I was paying $310.00 every month and funds went to all loans. Once Navient took over, only certain loans were being paid and others were defaulting. In -/-/- I returned to school and some loans were in deferment. During this time I knew some loans had reached their maximum deferment time and I was preparing to do another payment plan. Loans that my mother had consigned were " in deferment '' ... |