Non-federal student loan Dealing with my lender or servicer received bad information about my loan
Navient Student loan department,
Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Arizona
When I took out the loans with my co-signer from -, what the terms of repayment would be, including but not limited to the interest rate, were very unclear. I went through college with the understanding that student loans were a great way to pay for college with fair and favorable repayment terms. Since then at several different points I have felt like a bait and switch. The terms include what seem to me to be an extremely high interest wait on - of the - loans which is at 9.75 %, which accrued annually while I was in school. Then I went back to school after paying on my loans for about 18 months, and they went into in school deferment, but at no time was it really made clear to me that the maximum they would allow would be 4 years. I am currently enrolled in a - and now have to start making payments again. Due to the High interest rate and being in school the accrual amount of interest added to the unpaid principle balance has nearly doubled the amount I owe to pay off the loans.
Navient customer in Arizona
Oct 30, 2015
* Source: CFPB Complaint Database
Navient response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.navient.com/ |
Phone | (302) 283-8000 |
Address | 123 S Justison St Ste 300 Wilmington DE 19801 |
Navient | |
Navient |
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