Navient Student Loan Complaint

Navient Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Massachusetts

I am filing a complaint against Navient for fraudulent accounting, discriminatory harassment against an individual with a documented mental -, improper reporting to the credit bureaus, and mismanagement of my Department of Education loans.Navient has absorbed my Department of Education loans as well as ( - ) Private Student Loans from Sallie.I attended and was enrolled at - College from - - and graduated -/-/-.I have been under the supervised treatment of a doctor for - - and - throughout my period at - College.At the time I was medicated with a drug which has since become the subject of a major class action lawsuit, -, due to the serious cognitive side effects it has caused.I was negatively impacted by the side effects of these drugs, which included word recall issues and delayed cognitive processing.My parents oversaw the financial and logistical management of my student loans since my condition prevented me from understanding or independently signing legally binding documents.My condition has been communicated to - College as well as Navient, which could be found on many recorded phone calls with Navient agents.My issues with Navient stem from - College incorrectly reporting my graduation dates to the National Clearinghouse in -/-/-.I


letters were being sent to my CT address at that time, not my school address were I was still enrolled and with active attendance.I never would have or could have seen any letters from - - or Navient notifying me or the school of a possible enrollment error.In - of - I was bombarded with multiple calls from multiple agents at - - threatening legal action for nonpayment.At that time, I was unaware of any enrollment reporting errors and believed I was still in my grace period.I was making less than $30000.00 at that time and recently graduated from school I was unable to meet the demands of these agents.The context of each call was regarding federal student loans, and a payment of $ 400+ by my father was made in - that year with the understanding the payment would be applied toward these federal loans.- incorrectly applied the loans to Private Student Loans, which at that time I had no knowledge of their existence, and defaulted in -/-/-.I was not aware of these loans or their default until - when Navient prevented me from paying my federal student loans online in -/-/- due to " private loans being in process of litigation '' .I have addressed on multiple recorded phone calls that I require very clear and specific instruction regarding the status of my loans.I have received communication from Navient on multiple occasions regarding past due payments.I have acknowledge each time I have been on federal unemployent and during these phone calls offered deferment forms which were never sent.Their failure to fulfill these requests has led to negative credit reporting which has prevented me from finding affordable rental housing.I have attempted to work with the customer advocate at Navient this past summer to correct my enrollment dates when I first became aware of the error in -/-/- when Navient prevented me from paying my Dept. of Ed. loans online. Despite the obvious and CLEAR reporting errors caused by - College and Navient, Navient refuses to give consideration to my lack of a grace period and detract the negative reporting from - which was a direc