Review and analysis of over 3 complaints against Shellpoint Partners, LLC
Shellpoint Partners, LLC consumers have reported over 3 official complaints related to Attempted to collect wrong amount. Out of the 3 consumer complaints against Shellpoint Partners, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Shellpoint Partners, LLC responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Shellpoint Partners, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Shellpoint Partners, LLC Debt collection false statements or representation attempted to collect wrong amount August 4, 2015 - I contacted Shellpoint Mortgage Servicing to get a written statement of debt so I could pay it off. The debt was a result of a real estate short sale in -. The HUD agreement was $5000.00 to include an initial payment of $2000.00 at closing from the bank and I would make - payments of $49.00. Resurgent Mortgage sold their debt to Shellpoint Mortage Servicing in -. At this time, it seems they failed to include important information regarding their agreement with me and the terms of the settlement. I contacted Shellpoint in - of this year, -. My intention was to pay off the d... |