Review and analysis of over 99 complaints against Bank of America
Bank of America consumers have reported over 99 official complaints related to Frequent or repeated calls. Out of the 99 consumer complaints against Bank of America, 13% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 99% were processed in a timely manner. 2% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Bank of America Debt collection communication tactics frequent or repeated calls January 21, 2017 - I have been receiving numerous calls from a blocked number the past few days. This evening the number finally left me a message. The caller stated she was calling from Bank of America on an important servicing matter. Her name is - -. In her message she said she wanted to discuss options that may benefit me however my input is needed on this matter and to call her back to discuss the options. I figured this was regarding my Bank of America checking account so I called the number she left me back. I spoke to a different representative and they told me there were no options to discuss and ... |
Bank of America Debt collection communication tactics frequent or repeated calls June 10, 2016 - My truck payment is due the - of every month. Every month beginning on the - ( if payment has not been received ) phone calls begin. Sometimes multiple calls back to back with as many as -5 calls a day. Late fee is not incorporated till the -. No voicemail, no call identification and no way to know who is calling. Finally, I answered and collector stated, " the bill is due on the - and we start calling the - day it is late. ". I responded, " so you guys just blow-up my phone all day everyday? ". She responded, by asking, " did you want to make a payment? ". At this point I ... |
Bank of America Debt collection communication tactics frequent or repeated calls June 7, 2016 - after repeated attempts to explain to B of A that my income dropped because of retirement or was about to, asking for credit card interest rate modification, I was told they would review it the next month, also the rate went from about - to over 21 % once they " re-evaluated '' my income situation because I missed work due to medical issue which reduced my income temporarily. I would like to get copes of the phone calls to my cell phone from the period of - - to - - as now they are sueing me for non payment, In turn I will counter sue for harassing phone calls. Repeated attempts... |
Bank of America Debt collection communication tactics frequent or repeated calls January 27, 2016 - Just today the Bank has called my number 4 times and it is only -. I always make the monthly payment. One call is plenty. Bank of America. ... |
Bank of America Debt collection communication tactics frequent or repeated calls September 28, 2015 - - - debt collectors incessantly called me during the months of - and - 2013 to collect on an alleged Bank of America credit card debt. I remember these repeated calls as annoying, aggressive, intense and oppressive. All of these calls took place while I was attempting to work. - insisted that I had to settle my alleged debt before the end of the month or the settlement talks would end. It appeared, based on their aggressive and oppressive behavior, that they were indeed desperate. Therefore, I better settle the alleged debt by the end of the month or the endless and degrading ph... |
Bank of America Debt collection communication tactics frequent or repeated calls August 20, 2015 - For the past several years I have received notices from this company regarding a debt that is no longer valid. The statute of limitations has run out on this debt. The last time I used this card was over 6-7 years ago, and the tast payment made was over 5 years ago. Last night a woman, collection rep. called me at -. I told her that the statute of limitations had run out on this debt,. She said I was still obligated to pay. That is false. I also told her to cease and desist. ... |