Review and analysis of over 1 complaints against KeyBank NA
KeyBank NA consumers have reported over 1 official complaints related to Need information about my balance/terms. Out of the 1 consumer complaints against KeyBank NA, 0% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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KeyBank NA Student loan dealing with my lender or servicer need information about my balance/terms March 3, 2016 - Key Bank Collection Settlement called and asked to set up a payment plan because my loan had defaulted ( I did not default, I filed for bankruptcy and was told that immediately defaults this loan ). I agreed to making a regular monthly payment. I have repeatedly asked for a statement with the current balance and payment history and have not received one for months, although I continue sending payment for fear of defaulting. I believe my right is to receive written notice of the balances. ... |