Citizens Financial Group, Inc. Can'T Get Flexible Payment Options Complaints

Review and analysis of over 2 complaints against Citizens Financial Group, Inc.

Citizens Financial Group, Inc. consumers have reported over 2 official complaints related to Can't get flexible payment options. Out of the 2 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Can'T Get Flexible Payment Options Consumer Complaints


Citizens Financial Group, Inc. Student loan can't repay my loan can't get flexible payment options

November 3, 2016 - I am a graphic designer making $31000.00 a year ( before taxes so closer to $28000.00 ) with normal expenses ( food, rent, utilities, car payments, etc. ) and have not been able to get help on working out an affordable payment plan. My parents signed me up for these loans. Citizens Bank ( the loan company ) uses a service called - - for payment and are almost impossible to contact for help with loans. They allowed me to push back my loan payments by 6 months after I sent a hand written letter explaining that I can not afford the payments ( a monthly payment of $530.00, keep in mind...

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Citizens Financial Group, Inc. Student loan can't repay my loan can't get flexible payment options

January 21, 2016 - My daughter attended - - and - -, NJ graduating in - with a BS in geology. During this period I was employed. After suffering a - - and long unemployment, we were unable to make regular payments on the loads, and my daughter, while employed, makes less then $10000.00. Consequently we missed making loan payments. I contacted the legal department and the Office of the Chairman of Citizens bank, the lender, in - - in an effort to reestablish an affordable repayment plan. After several discussions in - of -, I was instructed in writing by the legal department to ...

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