Portfolio Recovery Associates, Inc. Debt Was Paid Complaints

Review and analysis of over 254 complaints against Portfolio Recovery Associates, Inc.

Portfolio Recovery Associates, Inc. consumers have reported over 254 official complaints related to Debt was paid. Out of the 254 consumer complaints against Portfolio Recovery Associates, Inc., 21% were disputed by the consumer (i.e. the consumer was not happy with how Portfolio Recovery Associates, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Portfolio Recovery Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 47% resulted in non-monetary compensation.

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New Debt Was Paid Consumer Complaints


Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 18, 2016 - Portfolio Recovery has refused to remove a debt off of my credit report after being paid in full. They refused to accept payment and had me pay an outside law firm then once the debt was paid with the law firm Portfolio now refuses to remove the debt. They maintain that the debt still has a balance after being paid with the law firm. Portfolio has taken the stance that until they get " paid '' by the law firm for the amount owed that they will not remove the debt from my report. I have provided them with a pay off letter from the law firm and even told them I would send bank statements showing...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 8, 2016 - The debt was paid by electronic transfer but the creditor never acknowledged receipt of the payment and turned it over to a collection agency who has called my cell phone repeatedly even when told to stop....

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 15, 2015 - I made a payment and satisfied a credit card debt in - of 2015. I Never received a letter stating that it was paid. I just realized it is still showing up on my credit report as not paid so I called them and asked them if they could send a letter out that I paid it. They acknowledged that I did pay it but refuse to send a letter. They said that all their letters are approved by their legal counsel and they 're not allowed to send letters stating the debt was paid on a certain date. They only sent a letter stating that I do not owe anything but it has the date the letter was sent not when I ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 15, 2015 - I had a credit card from - - ( credit provided by - - ) that I paid and closed back in - 2013. I 've been contacted over the last year by Portfolio Collections claiming I owe - for this same account in the amount of $420.00. I provided proof 3x ( copies of my credit report with identical account numbers reflect Paid & Closed ). They still refused to remove the collection from my credit report. They claim that - is saying it 's valid. But when I contacted - they tell me they never had any communication with the collection agency that has the account. I have going back ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 9, 2015 - Portfolio Recovery/ fraudulently reported a dispute on my credit report for a $600.00 collection. This is shows as a revolving credit which was paid in full over a year ago. The dispute was finally removed after 4 months. However, my home loan is being denied 10 days before closing because Portfolio Recovery/- is refusing to delete the inquiry off my report. I am about to lose my home loan all because a $600.00 collection was fraudulently disputed and effected my credit. If it had n't been disputed and the dispute recently removed, I would be approved for my home loan. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 4, 2015 - Insurance company paid the debt. I have not been without medical coverage for a very long time. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 4, 2015 - We were victims of Portfolio Recovery Associates using deceptive tactics to collect a debt we do n't believe we owed. Fearful of being sued, we paid the alleged debt which we immediately regretted andwe filed a formal complaint ot the Maryland - Office of the - of - -. They recently sent us a letterinforming us that we may be eligible for a refund. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

December 2, 2015 - I have been receiving calls and collection statements from Portfolio Recovery Associates. I paid this debt in a settlement in - 2015. I have disputed the debt with the credit bureaus but They continue to call me and to collect on the debt. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

November 27, 2015 - This dispute is in reference to judgment file # - in the amount of $6000.00 which was paid off -/-/-. On that date -/-/- I attached payment documentation along with the final payment, sent in a certified package -. -/-/- I talked with - and he inform me that there was an outstanding balance in the amount of $4100.00, after talking with him for several minutes he then said the balance was $500.00 which I told him it was incorrect and the balance was $0.00. -/-/- I call their office again to see if they had corrected my account I talked with - - and the...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

November 23, 2015 - Debt was paid in full with us bank who has deleted this account from my credit report. In addition Portfolio is reporting the first date of default as of - but it was back in 2008 and not it has passed a 7 year statute of limitations that account is allowed to be reported on credit report. However, Portfolio is refusing to admit that fact that they are illegally attempting to collect on the debt that has been 1st settled in full with original creditor who already deleted it from my credit report and 2nd this has passed a 7 year statute of limitations for the account allowed to be reported o...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

November 16, 2015 - I have a complicated issue with an old charge account. The original creditor was - -, now - Bank. Some background on this issue is that my sister and I had the same surname and lived at the same address, our ssn 's are identical except for - digits being transposed. We - had - cards at the time and if information got applied to the wrong account it would not be the first time. On my card I bought furniture that was delivered damaged, after - attempts to repair it I was told by the sales manager he would apply a 10 % discount to the account I made the purchase on. Now on my...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

November 10, 2015 - I requested a investigation/verification of this alleged debt & lates. Failed to provide me with a legal verification/validation of this account. I requested written investigation/verification of an alleged debt, Lates/CO under the - & FDCPA. I requested written investigation/verification of an alleged Lates/CO under the - but to no avail did they investigate/verify the alleged debt or even alleged late pays/charge off on specific dates. I requested a investigation/verification of this alleged debt & lates. I have yet to receive a response - their silence is their agreement to the facts....

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

November 6, 2015 - This was paid off long ago. I paid it over the phone and did not receive any confirmation. It is still showing on my credit as being owed and I still get phone calls. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

October 20, 2015 - - - transferred me to his manager pertaining to my account with Portfolio Recover Associates. I received several phone calls from - - - -/-/- requesting payment on the account. Per the manager he stated to send him an email at -- detailing the information that is on my credit report. He stated that Portfolio Recovery failed to notify - - - that the credit card was paid -/-/-. I had a coworker listening to the conversation through each of the conversations with - -, - - as well as the managers. I was told that - - was not available t...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

October 17, 2015 - I am writing in regards to my now closed, Paid in Full, purchased by Portfolio Recovery Associates from - - - -. Portfolio Recovery sued me over this debt but the case was dismissed without prejudice and I was advised by portfolio Recovery Associates that the account will be deleted off my credit reports. Upon speaking with several supervisors at Portfolio Recovery, I was informed that while it is practice to update the credit reports as Paid '', I was also informed that if I chose to dispute the account once paid for a removal from my credit file, Portfolio Recovery would not fi...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

October 16, 2015 - I paid off a - - Bank credit card -/-/-. There was several late payments, but the card was paid in full. I have Bank Statements showing this. -/-/-, Portfolio Recovery Associates filed a lawsuit stating I owed them money. We went to court, but before we went in, I showed them the paperwork and they asked the case be dismissed. Now, they have filed suit against me for the same amount. While going through their paperwork, I realized they do n't even own my account. We are going to Trial this next Thursday and I have asked for a Court Reporter to be present so I can have documenta...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

October 13, 2015 - Portfolio Recovery is attempting to collect on a debit they purchased from - -. They claim the account number from - - is - I know for a fact this is a misleading deceptive account number ( Violation of Federal Law ). The account I had with - - ended in -. I paid the account in full - of 2013. - - failed to properly record my payoff. - - tried thorough collection agencies and a law suit in small claims court to collect on the nonexistent debit. During the law suit regarding - of the accounts the true account numbers were reviled when their counsel requ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

September 29, 2015 - Portfolio Recovery Associates - they have been calling me and I do n't know what this is in reference to or if it is even legal. As I read through the article in the - - about the CFPB, I see thatPortfolio Recovery Associates is mentioned : Last week, the bureau announced a crackdown on the nation 's - largest debt buyers - companies that purchase uncollected debt for pennies on the dollar and then try to squeeze payments from consumers by threatening lawsuits and damage to credit ratings. - of the companies, - - -, is based in - -. The other, Portfolio Recovery As...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

September 17, 2015 - They agreed to accept - on a - debt to settle, I paid it and now they say I did not. This was over 7 years ago and I do not have records to prove myself. They call five times everyday, they will not send me any paper work. My credit is ruined because of this - little illegitimate debt that was already paid. They have wrecked my life ... ... ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

September 17, 2015 - The collections agency received my account and everything was fine. They even offered to delete the account from my record as if it was never there if I paid the debt. However, after paying the debt, I could not get a copy of a letter saying it was paid. Recently, I ran my credit and not only is the file still on my report, but it is still marked as unpaid. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

September 12, 2015 - The items still showing up on my credit report all need to be removed. As these were charge offs between - by - - '' prior to selling to - Bank in - of which - Bank is still trying collect debt. Therefore, both negative reporting on ( - - # - AND - # - ) with - Bank need to be completely removed from my file as they were not the original creditor that discharged these accounts. Also, the - negative report remaining from Portfolio Recovery on ( - # - ) was charged off by - - in - and needs to be removed completely from my files. I continue ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

September 11, 2015 - i got a bill from a debt collector co today -/-/2015 saying that they are working for - - the phone co - i call - and asked about this bill and the co trying to collect this bill for them.. - bill was 5 years old ) AND PAYED..i was told by - that they never gave the right to this in thair and the bill was very old and payed..that bill collector is portfolio recovery associates llc of - va using a - - - -..this bill is NOT DUE them or - it was payed it looks to me that this co is just looking to get money not due them, and now it showes up on my credit ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

July 20, 2015 - Portfolio Recovery Associates LLC., Had received a default judgment for $1500.00 on an old - credit card that was sold to - - -. - - - reported the debt as in good standings with a $0.00 dollar balance on my reports. Portfolio Recovery Associates refuses to acknowledge or validate that this debt was paid. They have a detrimental default judgment listed on my reports as well as a balanced owed listing. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

July 13, 2015 - This company is reporting an incorrect status on my credit report. This account was obtained by Portfolio Recovery Associates -/-/- and has since been reporting as an open and revolving account, even though it is a collection account. This company is updating my as a charge off on credit report every month making it appear that I am getting a new charge off/ late status on my credit report every month. After paying the company my debt owed in -/-/- the company again updated the account as a closed charge off, and left a years worth of late payments on my credit file. I have tried to ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

July 8, 2015 - I received a letter from Portfolio Recovery in Reference to the below mentioned account number. This debt was cancelled by the original Credit Card Company after I disputed this debt as paid and also filed a complaint against the company, - Bank. Portfolio has stated that I failed to submit information to prove that the debt was invalid, I did not receive any communication from Portfolio Recovery until today about this debt. It was cancelled in -/-/-. I am enclosing the statement issued thru CFPB by Portfolio Recover after my filing and also I am faxing the letter that they sent to me,...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

June 29, 2015 - I was sent a letter saying I owed on my - account that I in fact paid off in - of this year. I told them and they said they would submit a dispute and that I needed to send in proof. I have sent in proof - times now and a letter telling them to validate the loan if in fact they are saying i still owe. I can not get them to stop contacting me and releasing this debit that i have proven I paid. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

June 18, 2015 - Creditor sued for judgment in - ; account was settled in -. Judgment remained on account until - - when Vacate Judgment was entered. However, Creditor then changed debt to collections, creating a double jeopardy for the debt. Once the judgment was vacated, the debt is no longer reportable. Creditor refuses to remove illegal reporting after multiple requests. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

June 12, 2015 - We need your assistance. Portfolio Recovery Associates , LLC continues to call my home for a debt we do not owe and know nothing about. They 've been harassing us since the late -/-/- while living in -. We 've since moved to - ( - yrs ago ) and they somehow found our new home # and started ringing it off the hook shortly after we moved here. We set our home phone to 'do not 'disturb ' and they have now found a way to contact us on our cell phone, which is against the law. Way back in the -/-/-, we told them we do n't owe this money and they continue to harass us. So we 've b...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

June 9, 2015 - - recovery with this phone number - - of many of there numbers. Keeps calling and sending me mail attempting to collect depts that are over the statute of limitation and these debts where settled with the original creditor - - for a settlement amount and paid off. At - point in -/-/- or -/-/- the went as fair as to try and take me to court for the outstanding debt where the attorney did not show up for court as the debt was paid and also the statue of limitation has expired on all these. They hold many account they are attempting to collect and all these debts are e...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

June 2, 2015 - I contacted the collection agency and we agreed to settle the account at $250.00. However, they tried to force me into giving them my banking information which I did not feel comfortable doing specially because they refused to send me a letter confirming the agreement of $250.00 before making the payment. I sent them a check and a note indication that the check of $250.00 was for full and final settlement of the account. I also put on the front and back of the check that this payment was for full and final payment of account ending in - which they cashed. I then called the collection ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 26, 2015 - I had paid this debt off on an agreement almost - years ago from this same company. Now since I have applied for a - - card, they have contacted me almost everyday saying that I owe them money. I explained that I had no idea what they were talking about, that I do not owe them anything. They read off my SSN, address, & phone number! It was creepy. I paid all my old debts off when I was going to apply for my mortgage at the time. To top things off, there is nothing on my credit report about this debt either ... .and why? cause its paid off. This was settled all that time ago, why now a...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 16, 2015 - Debt was paid yet they continue to call me! Portfoliorecovery. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 13, 2015 - THIS DISPUTE WAS PAID TO THE ORIGNAL ACCOUNT HOLDERGE - $350.00. THE ISSUE WITH THIS IS NEITHER PORTFOLIO RECOVERY NOR - - WILL RESPOND. I EVEN SENT AND FA-ED A COPY FROM MY BANKTHAT IT CLEARED TO PORTFOLIO RECOVERY THIS ACCOUNT IS PAIDED IN FULL. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 12, 2015 - Original creditor - paid- account in good standings. Portfolio Recovery reporting same account with wrong Original Creditor listed. Reporting Late as 0f -/-/15 on - and - credit reports. Do not owe debt. No terms/agreements. Also, Portfolio Recovery modified account number from - account and reporting it on - account. Original creditor -- aged account - - Paid ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 5, 2015 - Portfolio Recovery is still reporting a collections account as opened. This was taken care of in the past as my other credit report shows and the - credit bureau has removed the trade line completely. The balance is zero on the account yet it shows as the account is still open. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 2, 2015 - I have a debt that belonged to my Ex Wife that she was able to acquire while I was -. She used my information to acquire a - - acct with a General Power of Attorney and got -. Shorty after returning from - she divorced me. In our divorce decree she is entitled to pay the Debt. However, After years of it being on my credit report I decided to settle the account with Portfolio Recovery. I was promised that they would send me proof that the debt is paid and it has been more than 3 months and I have called - times and they still will not do what they promised. They told my I woul...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

April 29, 2015 - Portfolio recovery calls numerous times a day until late in the evening, past - CT. I do not have any credit card debit in collections and this company is ruthless and incompetent. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

April 21, 2015 - Had a - - card..Went into collections, and was paid through - - - - - -, MN - ... .I keep getting calls and harassment from Portfolio debt collectors, I have explained many times that the debt is paid in full, they do n't listen ... .I 'd like to make a claim against them to stop this nonsense ... .Their phone # is - they go by Portfolio Recovery ... .Please advise me what to do ... I have all the docs from - - that it has been paid ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

April 14, 2015 - An offer letter was submitted, outlining conditions of paying a disputed debt, along with a restricted endorsement on the payment instrument itself. Portfolio Recovery Associates processed this payment instrument, without adhering to the accompanying agreement. Further attempts to follow-up have been unsuccessful. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 31, 2015 - In -, I had a vehicle repossessed due to a late payment. They just came and took the vehicle so I thought that the matter was closed. Now, - years after the fact, this 'collection agency ' continues to call at all times of day, all days of the week. I 've blocked their number and all they do is use another number. They 've used at least - different numbers and my block list is now filled. I 've even gone so far as to have my number changed and had it unlisted and unregistered. Despite this, they somehow were able to get my new number. The statute of limitations has long past and I 've...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 28, 2015 - I received a letter from Portfolio Recovery Associates LLC today on - - - about a debt they purchased in -. I paid the amount owed back in - to clear the debt. The other problem is that had I not paid the debt is that the statute of limitations ran out in -. They state in the letter Because of the age of your debt, we will not sue you for it and we will not report it to any credit reporting agency. '' If I receive another letter from them can I take them to court? ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 23, 2015 - Portfolio Recovery Associates, Inc. ( PRA ) bought a debt from - - in which - - had already charged off said debt. PRA, after 2 years of attempting to collect on this debt, filed a - to the IRS on me for the year 2014. I disputed this debt many times to PRA by certified mail. I did not at any time have any agreement/contract with PRA nor did I receive any goods or services from PRA. This debt is past the statute of limitations to collect a debt. I filed a complaint with the US Postal service for mail fraud. ...

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Portfolio Recovery Associates, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

March 20, 2015 - The debt, - account was settled and paid with a collection Agency, in -/-/- and -/-/-, with confirmation numbers and check numbers. I have sent this information to another agency who is trying to collect on the debt, each time I call to verify it 's been taken care of and collection attempts to stop, I keep getting information that is incorrect. The original debt collection agency was - -. I was told on more than - occasion that they could not give me any information because it was archived and they gave me other phone numbers to call. - was the original credit card co...

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