Credit card Cont'd attempts collect debt not owed debt was paid
Portfolio Recovery Associates, Inc. Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt was paid California
I contacted the collection agency and we agreed to settle the account at $250.00. However, they tried to force me into giving them my banking information which I did not feel comfortable doing specially because they refused to send me a letter confirming the agreement of $250.00 before making the payment. I sent them a check and a note indication that the check of $250.00 was for full and final settlement of the account. I also put on the front and back of the check that this payment was for full and final payment of account ending in - which they cashed. I then called the collection agency to request a settled in full letter and they refused and was asked by the manager - - to pay an additional $200.00 to settle my account. I can provide proof that the check was cashed on -/-/15.
Portfolio Recovery Associates, Inc. customer in California
Jun 02, 2015
* Source: CFPB Complaint Database
Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.portfoliorecovery.com/ |
Phone | (757) 519-9300 |
[email protected] | |
Address | 120 Corporate Boulevard Norfolk VA 23502 |
Portfolio Recovery Associates, Inc. |
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