Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid California

I contacted the collection agency and we agreed to settle the account at $250.00. However, they tried to force me into giving them my banking information which I did not feel comfortable doing specially because they refused to send me a letter confirming the agreement of $250.00 before making the payment. I sent them a check and a note indication that the check of $250.00 was for full and final settlement of the account. I also put on the front and back of the check that this payment was for full and final payment of account ending in - which they cashed. I then called the collection agency to request a settled in full letter and they refused and was asked by the manager - - to pay an additional $200.00 to settle my account. I can provide proof that the check was cashed on -/-/15.

Portfolio Recovery Associates, Inc. customer in California
Jun 02, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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