Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Wisconsin

I had a credit card from - - ( credit provided by - - ) that I paid and closed back in - 2013. I 've been contacted over the last year by Portfolio Collections claiming I owe - for this same account in the amount of $420.00. I provided proof 3x ( copies of my credit report with identical account numbers reflect Paid & Closed ). They still refused to remove the collection from my credit report. They claim that - is saying it 's valid. But when I contacted - they tell me they never had any communication with the collection agency that has the account. I have going back and forth for almost a year trying to get this removed and so far no luck.

Portfolio Recovery Associates, Inc. customer in Wisconsin
Dec 15, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Cont'd attempts collect debt not owed52.8%0.1%47.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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